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AB Group reaffirms bet on Voda Idea with ₹4,730 Cr infusionVodafone Idea shareholders approved a ₹4,730-crore investment from the Aditya Birla Group via preferential allotment of warrants, increasin...- MakeMyTrip launches early check-in and late check-out offering at scaleTravel just got a whole lot smoother with MakeMyTrip's innovative new option! You can now secure early check-in or late check-out slots at ...
- Visa plugs its payment network into ChatGPT letting AI agents shop, pay for usersIt is not OpenAI's first attempt at e-commerce. The company late last year announced Instant Checkout, which allowed ChatGPT to scour the i...
- TCS and Anthropic launch global premier partnership to drive enterprise AI scalingUnder the deal, TCS becomes a Global Premier Partner in Anthropic's Claude Partner Network. The company will deploy Claude to 50,000 of its...
- Weis Markets rolls out Instacart's AI-powered caper carts to reinvent in-store shoppingWeis Markets has partnered with Instacart to launch AI-powered Caper Carts, bringing smart shopping cart technology to select grocery store...
- South Korea fines Coupang $409 million in country's largest data breach penaltyThe Personal Information Protection Commission said the New York-listed company had leaked personal data of more than 33 million customers ...
- Airtel to continue its postpaid plan despite backlash over 'slicing'Bharti Airtel has renamed its "Priority postpaid plan" to "Postpaid Fast Lane". The company continues to offer enhanced network service to ...
- Customer service no longer a cost centre in AI era: HGS CEO Venkatesh KorlaArtificial intelligence is transforming the business process management sector. Companies are now prioritizing customer experience, moving ...
- Delhi data centre fire sees Google Cloud reroute traffic network capacityA fire at a third-party data center in Delhi caused network disruptions for Google Cloud customers in multiple Indian cities. The incident ...
- Meta launches business agent AI to automate customer service, sales and business operationsMeta has unveiled Meta Business Agent, an AI-powered assistant designed to help businesses automate customer support, sales, scheduling and...
- Inspirational quote of the day by Bill Gates: “Your most unhappy customers are your greatest source...”Quote of the day: Bill Gates' words highlight the importance of unhappy customers. Their feedback reveals flaws and areas for improvement. ...
- Kiwi targets Rs 5,000 crore premium book with AI-led insurance modelA new general insurance company, Kiwi General Insurance, is set to launch in India. Backed by WestBridge Capital and Neelesh Garg, it plans...
- Insurance CEOs’ pay now linked to claims and customer grievances: What it means for policyholdersInsurance CEOs’ remuneration will now partly depend on how well they treat policyholders, from settling claims to resolving complaints. A t...
- No degree, no startup, just water: Man makes Rs 80,000 a month selling Rs 5-per-litre chilled RO water during heatwave. Simple business idea wins praiseViral business idea: A viral video showcases a young entrepreneur selling chilled RO water from a battery-powered rickshaw. He delivers pur...
- BPO jobs have no future? Woman who started with Rs 25,000-a-month shares 7 lessons that helped her land a job at AmazonHyderabad woman Amazon job: A Hyderabad woman has shared how her first job at a BPO, where she earned Rs 25,000 a month, played a key role ...
- Business Quote of the day by Ray Kroc: ‘No self-respecting salesman makes the same…’ Key sales insight by the man behind transformation of McDonald’sRay Kroc, the man behind McDonald's global success, believed in tailoring pitches. He compared sales to baseball, stating no two clients ar...
- US stocks: Pinterest deepens Amazon partnership with $4 billion cloud dealAmazon.com's cloud computing unit will provide Pinterest its custom chip processors, including Graviton and Trainium, to help scale its AI ...
- Ford is recalling nearly 420,000 vehicles for a seat belt issueFord is recalling almost 420,000 Ford Expedition and Lincoln Navigator vehicles. The recall addresses a seat belt issue where belts may loc...
- BFSI firms set to see AI-led decision making & real-time fraud detectionIndian banks and financial firms are increasingly using AI for critical tasks like fraud prevention and decision-making. While early adopte...
- Irdai asks insurers to tie senior exec performance to customer serviceIndia's insurance regulator, Irdai, is changing how insurance company executives are evaluated. Performance and pay will now be linked to c...
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