Searched for
CUSTOMER SERVICE
Chinese Proverb of the Day: “A man without a smiling face must not… — Life lessons on kindness, customer service, communication, business success and why you never get a second chance to make a first impressionChinese Proverb of the Day highlights the meaning of “A man without a smiling face must not open a shop.” The saying reflects the importanc...
Psychology says waiters who repeat your order word-for-word may be doing more than avoiding mistakes, as it can lead to bigger tipsA study revealed that waiters repeating customer orders received larger tips. This mimicry behavior increased tips by over sixty-eight perc...
Kuwait Airways reschedules most flights after airspace closureKuwait Airways has rescheduled most flights after the country's airspace closure on July 18. The airline is informing passengers about flig...
Elon Musk's SpaceX in talks to supply the Pentagon with computing power: ReportAccording to the report, SpaceX employees have discussed plans to compete more directly with neocloud firms such as CoreWeave by selling co...
ITAT rules Cloudera Inc's software subscription revenue not taxable as royaltyThe ITAT has ruled that Cloudera's software subscription fees from Indian customers are not taxable in India as royalty or technical servic...
Zohran Mamdani's new NYC Click-to-Cancel rule could change how you quit Netflix, Amazon, Disney+ and gym subscriptionsNYC Click-to-Cancel rule: New York City will soon implement a click-to-cancel rule for subscriptions. This regulation requires companies to...
TCS and Google Cloud launch Gemini Experience Center in KolkataTata Consultancy Services and Google Cloud have opened a new Gemini Experience Center in Kolkata. This facility will help consumer business...
World's first angry customer: How, nearly 4,000 years ago, a man complained about poor-quality copper on a clay tablet and created history's oldest customer complaintWorld's first angry customer: A 4,000-year-old clay tablet is believed to record the world's oldest known customer complaint from ancient M...
Himachal Pradesh State Cooperative Bank to suspend digital banking services from July 17-22 for core banking system upgradeHimachal Pradesh State Cooperative Bank will suspend services from July 17 to July 22. This temporary closure is for migrating to the Finac...
AI is changing hospitality careers: Top travel jobs and skills likely to survive in the age of Artificial IntelligenceArtificial intelligence is transforming travel operations and job roles. Many travel careers will remain resilient due to their human inter...
To Thrive in the AI Era, Companies Need Agent ManagersAs autonomous AI agents move from experimentation to execution, companies are discovering they need a new kind of leader to manage them. Dr...
Meet Apurva Shrivastava: How this MIT graduate turned missed calls into billion-dollar AI business worth over Rs 8,300 croreApurva Shrivastava's childhood experiences inspired him to co-found the AI startup Avoca, which answers customer calls for home service bus...
RBI Ombudsman scheme 2026: You can get up to Rs 33 lakh compensation for your bank grievances under this schemeThe RBI Ombudsman 2026 scheme offers free grievance redressal for customers. This scheme covers complaints against banks and other regulate...
TCS, Infosys, Wipro & other IT stocks fall more than 2%. Here's whyIndian IT stocks such as TCS, Infosys, Wipro, HCLTech, Tech Mahindra, Persistent Systems and Coforge declined up to 2.5% after IBM plunged ...
Voice AI goes mainstream as enterprises move beyond pilotsVoice AI goes mainstream as enterprises move beyond pilots, with large language models enabling natural conversations and driving demand fo...
RBI Deputy Guv pushes for meaningful, fair grievance redressalThe conference brought together IOs from across a representative spectrum of regulated entities including banks, non-banking financial comp...
RBI deputy guv asks financial entities' ombudsmen to provide effective complaint resolutionReserve Bank Deputy Governor Swaminathan J urged internal ombudsmen to ensure fair complaint resolutions. He asked them to identify recurri...