Searched for
CUSTOMER RELATIONSHIP MANAGEMENT
Chandukaka Saraf marks 200 years in jewellery business, plans 5-7 new stores as consumer preferences evolveThe Baramati-founded jewellery house is expanding its contemporary portfolio and customer proposition as younger consumers seek more versat...
German Green Steel IPO opens for subscription: GMP indicates 20% potential listing gain. Should you subscribe?German Green Steel’s Rs 303.90 crore IPO opened for subscription today, September 25, and will remain open until September 29. The book-bui...
AI Is Changing How Customers Choose Your BusinessAs AI increasingly mediates how customers research, evaluate, and choose suppliers, competitive advantage is shifting from direct customer ...
Tighter mis-selling rules, easier insurance buying and more: 4 prominent changes proposed by IRDAI that could affect policyholders the mostThe IRDAI has proposed transformative reforms to enhance insurance distribution in India, focusing on affordability and transparency. Key c...
When Employees Are Held Accountable for AI-Generated DecisionsOrganizations are rushing to embed AI into core decisions, but frontline workers are left to explain outputs they neither created nor fully...
In 2023, John Lewis asked board member Nish Kankiwala to become its first CEO; after 3 years of losses, the retailer returned to profit in 2024 under his leadershipWhen Nish Kankiwala arrived at John Lewis in 2023, the retailer was facing a problem that went beyond a weak set of accounts. The business ...
Zoho brings AI to everyday work with Zia Chat, adds seven vertical SaaS offeringsThe company said Zia Chat brings together information in business applications with the capabilities of AI models, allowing users to ask qu...
As SMEs digitise and expand globally, foreign banks have a crucial role to play: DBS Bank India’s Divyesh DalalDBS Bank India is enhancing its support for SMEs with the launch of its new Collections Orchestration platform, aiming to streamline paymen...
Razorpay-backed POP bets on credit to monetise UPI usersRazorpay-backed POP has launched POPchop, a BNPL product allowing eligible shoppers to split purchases into three interest-free payments ov...
Caparo Power eyes new industrial clusters as demand for reliable power risesRaman Chopra, CEO & Whole-time Director of Caparo Power Limited, discusses the company's growth from a 26 MW plant in Bawal to a 35.73 MW o...
Kajal Aggarwal shares one common habit why divorces are rising. Actress and her husband follow a weekly rule to keep their marriage strongKajal Aggarwal recently spoke about relationships in the age of social media and how phones can affect communication between couples. She s...
India’s cab game has a new green player: A Vietnamese behemoth aiming to win fastGreen SM enters India with a controlled electric vehicle fleet, challenging the aggregator model. This Vietnamese company aims for a premiu...
Powerus and Pakistan: The optics problem with a Trump-linked dealAmerican drone company Powerus' deal with Pakistan's army involves initial drone orders and potential joint ventures for local manufacturin...
Reinventing India PostWith a noticeable surge in revenue, India Post is broadening through innovative partnerships. The integration of financial and citizen serv...
OpenAI tests advertiser-sponsored agents, expands AI tools for ChatGPT adsOpenAI said on Wednesday it has introduced AI-powered tools for advertisers and begun testing business-sponsored agents for users to chat w...
SBI targets Rs 2.4 lakh crore wealth management market, eyes shareholder value growthState Bank of India is expanding its wealth management services to existing customers. The bank aims to manage significant investments for ...
Motilal Oswal deploys Zoho platform across 10,000 users and 15 business verticalsMotilal Oswal Financial Services has deployed Zoho's unified enterprise platform across its operations. This initiative aims to unify custo...