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CUSTOMER EXPERIENCE REPORT
I can hurt, but I can't win: The reality of India's D2C insurgentsIndia's new-age consumer brands are rapidly disrupting markets, with revenues soaring. However, a significant challenge persists: while cre...
Over 78% of firms expect AI agents to handle customer support within 18 months, Adobe findsIndian businesses are racing towards AI-powered customer support, with nearly 78% expecting AI agents to handle interactions soon. However,...
GTA 6 Gameplay Trailer: 22 new details, preorders, and what Rockstar is still keeping under wraps about the long-awaited return to Vice City in the most ambitious Grand Theft Auto open world yetGTA 6 leaked gameplay: Excitement is soaring for GTA 6 as new reports unveil gameplay possibilities like fishing and car customization, alo...
Bajaj Auto to push premium motorcycles, turbocharge Chetak in FY27: ChairmanBajaj Auto is set to bolster its 125cc+ motorcycle range and accelerate the electric Chetak's growth in FY27. The company plans to boost ex...
HDFC Life reports 12 per cent premium growth in FY26, retail protection business rises 43 per centHDFC Life Insurance reported a robust 12% year-on-year growth in total premium for FY26, with its retail protection business soaring by 43%...
While others relaxed after class 12 boards, these Surat boys used their summer holidays to start a cold coffee business & earned nearly Rs 2 Lakh in less than 3 monthsTwo Surat teenagers, Shreyanshu Rana and Pratham Pengawala, transformed a school fair idea into a successful cold coffee business, Aes The ...
Noel exiting Trent: The quiet Tata who built a loud success storyNoel Tata reportedly told shareholders at Trent's annual general meeting that it would be his last as chairman, signalling the close of a t...
MoEngage acquires AI startup Aampe in first acquisition; eyes more deals in US, EuropeCustomer engagement platform MoEngage has acquired AI startup Aampe, bolstering its artificial intelligence capabilities. MoEngage cofounde...
Bajaj Capital appoints Jai Bajaj as MD & CEOBajaj Capital has appointed Jai Bajaj as its new Managing Director and CEO, marking a pivotal moment for the 60-year-old firm. The company ...
Denied gravy with parotta at Kerala restaurant, man takes it to court & seeks Rs 1 lakh compensation for consumer rights violationA Kochi lawyer's quest for gravy with his porotta and beef fry has escalated into a legal battle, questioning whether a common culinary exp...
Air India partners with Booking. com for integrated travel and stay bookings, offering exclusive rewardsAir India has joined forces with Booking. com, a leading online travel agency, to offer a seamless travel booking experience. Through a new...
Deeptech startup BioCompute is moving out of India; founder explains whyFounded in 2024, BioCompute is developing DNA-based data storage technology that converts digital data into synthetic DNA sequences, enabli...
Health insurance: Overall claims experience needs improvement in India; delays, rejections are big pain points in reimbursement, says surveyPolicybazaar's latest Health Claims Experience Index reveals that while cashless claims are preferred, the overall process needs significan...
India's airports may turn global transit centres, eye Gulf rivalryThe government has formulated an integrated policy to develop the main airports of Delhi, Mumbai and Bengaluru into international transit c...
GenAI can add $14-17 billion to India's real estate economy: ReportConsultancy firm EY-Parthenon and realtors' apex body CREDAI, in its report 'GenAI in Indian real estate - Scaling the next frontier of inn...
Wipro to buy 20% stake more in Aggne Global for $2 millionWipro is set to acquire a further 20% stake in Aggne Global IT Services Private Limited. This move will boost Wipro's ownership in Aggne Gl...
GenAI could deliver up to 50% higher sales velocity and faster launches for India’s real estate sectorGenerative AI promises to revolutionize Indian real estate, boosting sales velocity by up to 50% and slashing project launch times by 30%. ...