The Finance Ministry proposes major insurance ombudsman reforms. These changes aim to strengthen policyholder protection and improve claim ...

Health insurance policyholders in India are facing a surge in claim rejections and disputes, leading to a crisis of trust. Despite paying p...

Once there is a claim, especially a large one, some insurers slam the brakes and initiate in-depth investigations that should have been don...

To improve how insurance complaints are handled, IRDAI has suggested each insurer have an internal ombudsman. This aims to address the high...

The insurance ombudsman system in Mumbai is experiencing a rise in complaints, particularly in the health insurance sector. With several om...

While health insurers can sometimes be blamed putting customers through unending hardship in clearing claims, many a times it’s the policyh...

In a statement the finance ministry noted that under the amended rules, the timeliness and cost-effectiveness of the redressal mechanism ha...

“Insurance companies should have no role in the selection and administration of the insurance ombudsman…

"At present, we are paying Rs 1 lakh per month on an average to those staff who have come to work with us on deputation from their parent o...

Regulators say there will be major uncertainties in policy making if all rules passed by them were to be challenged.