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COUNCIL FOR INSURANCE OMBUDSMEN
Top 10 Life insurance companies with highest complaints in 2026, as per Insurance Ombudsman Report 2024-25Policyholders are voicing dissatisfaction with life insurers, with thousands lodging complaints annually. Bharti AXA Life Insurance leads t...
Insurance mis-selling in India: How banks and agents push mis-sold policiesFinancial year-end targets fuel aggressive sales tactics in insurance. Customers are being sold policies they do not need, often through co...
Policyholders left waiting: How ombudsman delays are failing insurance consumersPolicyholders face significant delays in insurance claim resolutions, with many waiting six months to over a year for their complaints to b...
Insurance ombudsman reforms: New penalties, online complaint system and appellate authorityThe Finance Ministry proposes major insurance ombudsman reforms. These changes aim to strengthen policyholder protection and improve claim ...
Unsure insurance: When health cover promises peace but delivers paperwork and panicHealth insurance policyholders in India are facing a surge in claim rejections and disputes, leading to a crisis of trust. Despite paying p...
Why health insurance claims get rejected in India and how to fix the trust deficit?Once there is a claim, especially a large one, some insurers slam the brakes and initiate in-depth investigations that should have been don...
Rising insurance grievances push IRDAI to propose internal insurance ombudsmen—but will it stay neutral on insurer payroll?To improve how insurance complaints are handled, IRDAI has suggested each insurer have an internal ombudsman. This aims to address the high...
Insurance ombudsmen, short-staffed, struggle with rising case loadsThe insurance ombudsman system in Mumbai is experiencing a rise in complaints, particularly in the health insurance sector. With several om...
Is your medical claim stuck? Find out why you face problems in health insurance claim settlement and how to avoid themWhile health insurers can sometimes be blamed putting customers through unending hardship in clearing claims, many a times it’s the policyh...
Track Insurance complaints online, government amends ombudsman rulesIn a statement the finance ministry noted that under the amended rules, the timeliness and cost-effectiveness of the redressal mechanism ha...
Insurers have too much say in picking ombudsmen“Insurance companies should have no role in the selection and administration of the insurance ombudsman…
Insurance Council hires ex-industry officials to cut cost"At present, we are paying Rs 1 lakh per month on an average to those staff who have come to work with us on deputation from their parent o...
RBI, Sebi oppose key suggestions to amend financial sector lawsRegulators say there will be major uncertainties in policy making if all rules passed by them were to be challenged.