3D digital twins of products must for next stage of marketing : Nvidia CEO at Adobe 2026 SummitNvidia's CEO believes perfect 3D digital twins are crucial for AI to activate products, from cars to perfumes. Adobe unveiled new AI system...
Adobe expands AI ecosystem to tackle fragmentation in enterprise customer experienceA key aspect of Adobe’s strategy is its focus on first-party data as the foundation for AI-driven customer experiences. As privacy regulati...
Adobe launches AI suite for corporate clients as competition heats upAdobe has introduced new artificial intelligence tools for businesses. These tools aim to automate and personalise digital marketing functi...
US stocks: Adobe shares rises after it launches AI suite for corporate clients as competition heats upAdobe launched a suite of artificial intelligence tools on Monday to help corporate clients automate and personalize digital marketing func...
Kolkata-based Fusion CX files DRHP with Sebi to raise Rs 1,000 crore through IPOFusion CX Limited has filed for a ₹1,000 crore IPO, comprising a ₹600 crore fresh issue and ₹400 crore OFS. Funds will support debt repayme...
CX management startup Nextiva launches hub in Bengaluru; plans to hire 150 in IndiaThe new roles in the Bengaluru office will be in the product and tech divisions. This expansion also involves the complete integration of S...
Fusion CX acquires S4 Communications to expand BPO servicesFusion CX has acquired S4 Communications to enhance its telecom and utilities services with advanced technologies. The acquisition adds ove...
Elevating Customer Experience: The Role of the CXO in Modern BusinessesDelivering outstanding customer experiences (CX) is no longer a luxury in today's hypercompetitive business environment; it is a strategic ...
Revolutionizing E-commerce: AI-powered CX automation takes centre stageAI-driven customer experience automation is transforming the e-commerce landscape by enabling businesses to deliver personalized experience...
ResultsCX buys Bulgaria's 60K, enters Europe“The UK and continental Europe are strategic markets for us. We have very ambitious growth plans for the region. The acquisition of 60K and...
Digital to open up opportunities for enhanced customer experience offerings through BPM: NasscomThe BPM industry expects to tap into a large chunk of the $90 billion global customer experience (CX) opportunity.
ChrysCapital buys ResultsCX from One Equity PartnersResultsCX provides automation-driven customer support, acquisition, enrolment, retention, membership assistance, technical support and tran...
Customer experience in the post-Covid era will never be the sameThe Black Death, the Spanish Flu, WWII, 9/11 and now COVID-19. Black swan events will always cause a shift in consumer behaviour.
Pandemic sped up digital transformation in India: ZendeskMore than half the companies surveyed said their digital transformation had been fast-tracked by one to three years
Sennheiser India brings festive cheer, adds a dash of luxury to new earbuds priced at Rs 16,990It offers customisable controls, built-in equaliser and battery life.
Sonata Software acquires Australian company GBWGBW has been amongst the pioneers in the CX domain serving renowned brands globally for nearly 30 years, according to a Sonata Software sta...
Wipro Digital acquires US-based Rational InteractionThe acquisition is aimed to scale Wipro Digital’s offering for chief marketing officers (CMO), connecting Rational Interaction’s ability to...