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Funds are won or lost on operational rigour, not just deal-making: Artha Group COOAs venture capital matures beyond the era of easy money and momentum investing, operational discipline is becoming as important as deal-mak...- An old legacy lights up: AI takes on decades of tech debtHelping enterprises unshackle billions of lines of legacy code they are buried under unlocks opportunities for Indian IT. But firms, especi...
- Otto secures $500,000 to build AI chief of staff for salesFounded by Omkar Pandharkame, Otto offers a new approach to sales support. It automates traditional CRM tasks with an intelligence-driven s...
- Paradise Biryani plans ₹100-crore fundraiseParadise Biryani plans to raise ₹100 crore. This funding will fuel aggressive expansion. The iconic Hyderabadi brand aims to open 100 new o...
- From users to builders: How AI and low-code are rewriting who builds softwareCitizen development and AI-driven “vibe coding” are reshaping how software is built inside organisations, shifting creation power from IT t...
- How to become a CRM developer: In-demand job roles and skills required in CRM FieldThe Indian software industry has developed throughout the years and is liable for driving digitalization worldwide. At the behest of Indust...
- Salesforce announces $2-million local grant for IndiaSalesforce's grant would include entities working towards child welfare, workforce development, and providing quality education for all.
- For SMBs, digitisation is all about survival: Kylas’ Ketan SabnisCovid-19 has forced SMBs to move to digital-first, becoming more dependent on technologies to ensure business continuity and resilience.
- Zendesk announces partnership with Tata Consultancy ServicesCustomer relationship management firm Zendesk has entered into a strategic alliance with Tata Consultancy Services to provide enterprise gr...
- Cloud-based CRMs have a field day as local firms adopt techThe overall CRM software market in India stands at $462.7 million, with an annual growth rate of 20.5%, according to Gartner.
- BPO services firm Navigant Technologies to hire 1,000 professionals in FY15BPO services firm Navigant Technologies is planning to expand its workforce by 1,000 employees in this financial year to meet growing deman...
- Customer Relationship Management software market grew 12.5% in 2012: GartnerSalesforce.com passed German business software maker SAP as the lead vendor in the worldwide customer relationship management (CRM) softwar...
- CRM software market grew 12.5% to $18.09 bn in 2012: GartnerGlobal customer relationship management (CRM) software revenue totalled $ 18.09 billion in 2012, up 12.5 pc from $ 16 billion in the previo...
- 50% of Fortune 1000 organizations to get a worthwhile return from social CRM, says GartnerAccording to analyst firm Gartner, the adoption of social applications by sales, marketing and customer service departments continues to gr...
- CRM software revenue reached $12 bn in 2011: GartnerGartner's '2012 CEO Survey' revealed that the CRM sector is forecast to grow 7 per cent in 2012 and CRM has moved up from the No 18-ranked ...
- Social CRM market to surpass $1 bn in revenues by end-2012: GartnerThe global social Customer Relationship Management (CRM) market is forecast to achieve $ 1 billion in revenues by end-2012.
- Tech Mahindra partners Microsoft to offer solutions to telcosTech Mahindra has inaugurated a Microsoft Dynamics CRM Lab in Noida to focus on providing CRM offerings to telecom service providers global...
- Global CRM market revenues grew by 12.5 pc in 2008: GartnerNotwithstanding the volatility in the global market, revenue earned by firms providing customer relationship management solutions globally ...
- Microsoft launches CRM solutionMicrosoft India on Wednesday launched its customer relationship management (CRM) software to help businesses optimise costs and streamline ...
- Oracle unveils strategy to extend CRM leadershipOracle, global enterprise software company, on Wednesday said it will continue to invest in India to support its growth and sales in the co...
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