Artificial intelligence-powered customer care platforms like Exotel, Freshworks, Gupshup, Corover.ai, and Yellow.ai are revolutionizing cus...

The dependence on OpenAI explains why founders hugely invested in businesses dependent on OpenAI’s tech were extremely concerned.

Startup founders, product designers and tech geeks from Silicon Valley to Bengaluru bowled over by new feature

Companies are betting big on Gen AI. HCL and Wipro announced Gen AI labs, with Wipro pledging $1 billion for developing AI solutions.

The corporation said its WhatsApp chatbot is available in English and Kannada for all commuters of 'Namma Metro'. To use the service, commu...

Ganesan, who sold his in-app chat business Konotor to Freshworks, launched Rocketlane in the middle of the pandemic. The startup raised $18...

The new funds will be used to expand the startup's product and technical teams, with an emphasis on foreign hires.

As part of the partnership, Tech Mahindra and Yellow.ai will work towards developing next-gen conversational-AI solutions to elevate omnich...

Messenger API for Instagram was launched in June last year. As per the company, it supports the growing needs of businesses to manage Insta...

The funding will be used to expand product offerings, accelerate marketing, and grow the Rocketlane team.

After JioMart said its customers could now fill their shopping baskets within WhatsApp and pay either via JioMart or in cash when receiving...

Over the last 18 months, Yellow.ai has seen its customer base grow from 100 to about 900, with about 60% of it based in India, CEO Raghu Ra...

yellow.ai provides an NLP engine and platform that allows enterprises to build chat bots and voice bots in over 100 languages to automate c...

The company can now automate customer experience across over 100 languages through its enterprise chat and voice bots, across over 35 chann...