AI can answer customer queries, retrieve policies and automate routine service tasks. Its greater value emerges when these capabilities wor...

Manoj Shukla was in India when Rs 41,852 was debited from his bank account for a department store transaction abroad on December 9, 2016. A...

Mr. Lalit, a cook at Hotel Ashoka, received a surprising income tax notice claiming Rs 4 crore. This notice cited Rs 24 crore in cash sales...

The Indian Cyber Crime Coordination Centre has warned about rising fraudulent advertisements on social media platforms. These deceptive ads...

Consumer-facing UPI apps such as Super.money spend heavily on marketing to acquire customers before monetising them through credit and comm...

A phone worth Rs 60,000 was reportedly stolen in a metro crowd, followed by a loss of Rs 57,000 from a bank account within 45 minutes. A po...

Axis Bank's digital payments platform Freecharge has received in-principle approval from the Reserve Bank of India. The approval allows Fre...

India's Digital Public Infrastructure has been recognized as one of the top ten effective reforms globally. This infrastructure, particular...

The new MDR framework on UPI was expected to impact D2C brands operating in low-margin categories such as consumer electronics, fashion and...

Happy Wednesday! The implementation of MDR on select UPI payments has been deferred beyond Diwali. This and more in today’s ETtech Morning ...

NPCI framework, announced on September 15, was scheduled to take effect on October 15. It prescribed a 0.4% fee on eligible bank account-fu...

UPI MDR charges on eligible merchant transactions above Rs 2,000 have been deferred until after Diwali, with the exact implementation date ...

Shares of Paytm, Pine Labs dropped after NPCI delayed the rollout of merchant discount rate (MDR) fees on select UPI transactions beyond Di...

A report by IIT-Bombay professors recommends reducing the Merchant Discount Rate for UPI transactions to improve the ecosystem. The current...

UPI, a public digital infrastructure, has generated significant convenience for users and productivity gains for the economy, with its long...

The report cautioned that public trust in UPI could be undermined if the proposed MDR framework is implemented in its present form, stressi...

From stuck credit card closure requests to lost property papers, RBI rules require banks to pay you for every day they're late. A customer ...