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VCUSTOMER BPO
Tech Mahindra eyes captive BPO unit worth Rs 500 crore; eyes $5 billion in revenuesThe company had reported just over $3 bn in revenue in 2013-14. For the quarter to Dec 2014, revenue from BPO was about 9% of the company’s...
Tech Mahindra BPO exiting low-margin, domestic business: Sujit BaksiIn an interview with ET, Sujit Baksi, CEO at the Business Services Group speaks about changing trends in the BPO market, the company’s effo...
Mahindra Satyam looking for more acquisitions abroadCEO of MSat CP Gurnani said the Mahindra Group Company prefers to acquire stakes in industrialisation processes and platforms and also in c...
- Mahindra Satyam acquires vCustomer BPO for $27 million
Mahindra Satyam, on Friday acquired Delhi based BPO firm vCustomer’s International operations for $27 million.
- Top 20 Indian BPOs' export revenue at $6 bn in FY '10: Survey
Though lower than the growth of 17% achieved in 2008-09 fiscal, export revenue of the top 20 BPO firms grew twice as fast as that of the to...
- IRDA selects Sparsh BPO to provide call centre services
Insurance regulator IRDA today said it has selected Sparsh BPO Services for providing call centre services to handle grievances of customer...
- It's family time in offices this Diwali
Feel at home this Diwali. That’s the message companies are communicating to their employees working on the festival of lights. Top salary e...
- BPOs eye new geographies, buyouts, innovative strategies to stay afloat
Employees of Headstrong India, were a bit confused, till sometime ago. Even as the company communicated its measures to cut costs like curb...
- BPOs, KPOs scouting for non-English speaking professionals
BPOs and KPOs here have started hunting for people proficient in Spanish, German, French and other foreign languages to support the cliente...
- BPOs feel realty pinch in smaller cities
India Inc, especially the BPO (business process oursourcing) sector, looks at them as the 'next destination cities.
Skills & infrastructure attract cos to shift work to IndiaSanjay Kumar has built one of the fastest-growing BPO companies in India. In a span of few years the founder of vCustomer Corporation has h...
- Domestic call center revenues to exceed Rs 8500 cr in FY-08
A study by a IT magazine states that growth in the domestic call center industry will accelerate to 65%, up from 42% in the previous year. ...
- BPOs servicing retailers suffered due to low holiday season sales
The agents at BPO companies across the country haven’t been very busy this holiday season due to low consumer spending in the US and Europe.
- BPOs go extra mile to keep employees happy
The companies are coming out with innovative solutions to keep their employees stress-free and work unaffected from any possible burn-outs....
- vCustomer to hike India headcount by 35 pc by FY08
BPO services provider vCustomer Corporation today said it will raise its India headcount by at least 35 per cent from the existing 3,500 st...
- Call alert: Security concerns cut down flow of women staff into BPOs
This is a serious issue for BPOs as they want more women to join since women tend to stick longer with company.Bugged by bad behaviour in o...
- Festivals, exam time taking a toll on BPOs
BPOs are hiring aggressively, throwing in attractive gifts and offering an extra day’s salary for those working on the coming weekend. Expe...
- Rising stars of Indian IT-BPO industry - CORBUS, RMSI, Hytech Professionals
CORBUS India, RMSI and Hytech Professionals are the most exciting emerging IT-BPO companies to work for, according to Nasscom.
- Corbus, RMSI in Nasscom's list of best cos to work for
Corbus, RMSI & Hytech Professionals are among the top 3 IT firms in Nasscom's 'Exciting Emerging Cos to Work for' list.
- BPO honchos playing musical chairs
While entry-level attrition is a big problem for BPO cos, the top-end job hopping is not any less a headache.