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UNSOLICITED COMMERCIAL COMMUNICATION
Telecom operators flag 24.4 billion spam calls, messages in April-June: TRAITelecom operators flagged 24.4 billion calls and messages as suspected spam during April-June. AI systems identified 22.9 billion calls and...
TRAI directs use of 1601-series for service, transactional calls by utilities, logistics cosTRAI mandates a new 1601 number series for transactional calls by other sectors. This initiative aims to separate these calls from sensitiv...
Airtel plans data centre, fibre push as it targets next growth phaseIn a bold move, Bharti Airtel is set to increase its data centre capacity to one gigawatt while also expanding its fibre network across key...
Trai proposes 5G network slicing rules to protect service qualityTrai has unveiled a set of new quality of service guidelines for 5G network slicing aimed at safeguarding subscribers from service deterior...
1.48 billion promotional 140-series calls blocked in Q1 after DND preference checks: TRAI reportTRAI reported 13.16 billion promotional calls originated via the 140 series. About 1.48 billion promotional calls were blocked after verifi...
TRAI takes action against 1.83 Lakh telecom resources to curb unsolicited commercial communicationsThe Telecom Regulatory Authority of India (TRAI) took action against 1.83 lakh telecom resources and blacklisted 263 senders during the fir...
Consumers complain about 17.22 lakh pesky calls, SMS till May this year: MoS TelecomTelecom subscribers reported over 17 lakh pesky communications this year. Over 31 lakh such communications were reported in the year 2025. ...
TRAI asks Truecaller to show DND choice, not 'frequently blocked' tagTRAI objects to Truecaller's 'frequently blocked' badge on regulated numbers. The regulator prefers users utilize the DND app for managing ...
Customer attention crisis: Why businesses must shift from volume to value in messagingCustomer attention has become scarce, forcing businesses to prioritize message value over volume. Verified and consent-based communication ...
Jio IPO: Spectrum acquisition, among 7 risks investors need to know about India’s largest offerThe IPO comes at a time when Jio's operating performance remains robust. For the March quarter of FY26, the telecom giant reported a 13% ye...
Telcos reject call for cheaper, standalone voice & SMS plansTelecom operators Reliance Jio, Airtel, and Vodafone Idea have rejected the Telecom Regulatory Authority of India's (Trai) proposal for man...
Telcos, businesses spar over calls, SMS consent regimeTelecom companies and banks are in a dispute over India's new digital consent rules for commercial messages. Major telecom players want con...
China firm secures Kenya Airport revamp deal after Adani falloutKenya has awarded a $2.9 billion airport upgrade contract to China Communications Construction Co., two years after canceling a deal with I...
Telcos urge TRAI to regulate OTT apps as spam shifts onlineTelecom firms report most spam now bypasses regulations via internet apps. They urge the regulator to bring these platforms under control. ...
TRAI's pesky call norms: COAI rues higher fines for telcos, flags lack of rules for OTT commsCOAI expressed concerns over TRAI's new rules to combat spam, highlighting increased penalties on telcos and the lack of regulation for OTT...
Trai imposes over Rs 1 cr penalty on Voda Idea for failure to curb pesky calls, SMS"Failure to curb the Unsolicited Commercial Communications (UCC) sent through the Company's network for the complaints as required under th...
Violation of norms on unsolicited commercial communication led to 32,032 disconnections in 2022: Ashwini VaishnawTelecom Regulatory Authority of India (TRAI) has issued Telecom Commercial Communication Customer Preference Regulation - 2018 to curb the ...
Trai suspends unsolicited commercial communication norms for seven days“We are concerned about any customer inconvenience caused and have ordered a 7-day temporary suspension of the SMS scrubbing which was acti...
Trai extends deadlines for comments on Unsolicited Commercial Communication paperTrai said it has now sought comments and counter-comments by November 9 and November 16 instead of the earlier October 12 and October 26 de...
- TRAI talks tough on unwanted calls; to impose hefty fines
TRAI said it will impose a fine of up to Rs 20,000 on service providers for non-compliance of its directive regarding unsolicited calls. Mo...