Telcos unanimous in opposing Trai tougher quality norm proposalsConsumer advocacy groups, however, have backed the regulator in demanding guardrails that hold telcos accountable for the quality of servic...
09 Apr, 2024, 10.42 PM IST
Tired of call drops? Expect better quality service from telcos as Trai seeks to tighten rulesThe Telecom Regulatory Authority of India (Trai) is considering imposing strict financial penalties on telecom companies that fail to meet ...
13 Oct, 2023, 04.10 PM IST
Companies list challenges as Trai mulls stricter service quality normsIndustry executives say the proposed need for submitting state-wise data is also challenging as the network architecture is planned telecom...
30 Aug, 2023, 09.16 AM IST
Trai proposes tightening service quality rules, includes 5G for first timeThe regulator said that on detailed analysis of quarterly QoS performance reports, it has noted that due to the long performance assessment...
19 Aug, 2023, 12.06 AM IST
Trai proposes tightening service quality rules, includes 5G for first timeTelecom Regulatory Authority of India (TRAI) has proposed strict performance benchmarks for telecom operators in relation to aspects surrou...
18 Aug, 2023, 09.54 PM IST
Trai to strengthen parameters for better servicesThe regulator is looking to utilise latest technologies like artificial intelligence (AI) and other digital tools to improve telecom servic...
31 May, 2023, 08.12 AM IST
Telcos told to submit quality of service data quarterly from January-March periodThe latest directive from the Telecom Regulatory Authority of India (Trai) is aimed at arresting the deterioration in QoS, particularly cal...
25 Feb, 2023, 12.36 AM IST
Trai tightens service quality norms amid complaintsThe latest directive to operators from the Telecom Regulatory Authority of India (Trai) is aimed to rein in deteriorating QoS, particularly...
24 Feb, 2023, 10.49 PM IST
Call drop issue: Trai directs telcos to submit service quality reports for each state, UTSector regulator Trai on Friday issued directions to telecom service providers to submit service quality reports for each state and Union T...
24 Feb, 2023, 06.45 PM IST
Trai directs telco on improve quality of servicesThe telecom regulator reiterated that telcos need to implement the two directives it issued to curb the misuse of Headers and Message Templ...
17 Feb, 2023, 08.46 PM IST
Quality of service norms need upgradation: DoTThere has been an increase in complaints about call drops and call failures, particularly as mobile operators shift to 5G. Both DoT and Tra...
16 Feb, 2023, 08.45 AM IST
Trai issued 26 orders for fines on pesky calls in 2017Trai issued 26 orders imposing fines of over Rs 2.81 crore for unsolicited commercial calls and pesky messages last year, the telecom regul...
07 May, 2018, 08.29 PM IST
Trai seeks views on strengthening service quality parametersTRAI said the financial disincentive for both the customer related and network related parameter is also proposed to be made identical.
28 Jan, 2015, 09.51 PM IST
TRAI seeks public views on relaxing service quality normsTelecom Regulatory Authority of India can impose a penalty up to Rs 10 lakh per violation if a telecom operator fails to meet quality of se...
21 May, 2014, 09.59 PM IST
DoT may seek Trai comments on CAG points over service qualityThe Department of Telecom may approach Trai for its comments on questions raised by official auditor CAG over the sectoral regulator's trac...
30 May, 2013, 09.41 PM IST
- BSNL, MTNL not losing users due to poor service, network: Milind Deora
Subscribers of BSNL and MTNL are not switching to private operators due to poor network and unsatisfactory services of the state-run teleco...
08 Aug, 2012, 07.20 PM IST
- TRAI pulls up telcos on QoS
Telecom Regulatory Authority of India (TRAI) has been closely monitoring the performance of service providers against the Quality of Servic...
13 Jul, 2007, 03.52 PM IST