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TELECOM OMBUDSMAN
Over 26,400 complaints against telcos received by Trai: Sanjay Dhotre"Trai Act, 1997 does not envisage handling of individual consumer complaints by Trai. However, complaints received in Trai (Telecom regulat...- Not yet apprised of govt's decision on telecom ombudsman: TRAI to DoT"However, TRAI has not received any communication from the Government in this regard," the letter said.
- Ombudsman to ensure seriousness in complaint handling by telcos: Trai Chairman RS SharmaThere is no doubt in my mind that the current architecture of complaint redressal in the telecom space is not adequate, and therefore the p...
- Flyers will be able to make calls and surf net in the next 3-4 monthsMaking calls will be allowed once an aircraft reaches an altitude of 3,000 meters. For making calls, the airplane mode in the phone will ha...
- Telecom Commission okays rules on ombudsman, broadband usageThe highest decision making body of the telecom ministry also approved another consumer benefiting initiative of creating a telecom Ombudsm...
- Telecom sector can attract $100 billion investment under NTP 2018: TraiTelecom Regulatory Authority of India (Trai) reiterated its long pending demand of putting in place an ombudsman based consumer grievance r...
- Telecom department aims to clear Trai recommendations by March end“The idea is to take them (proposals) up and make them capable and processed to take up to the Telecom Commission,” the official added.
- Parliamentary panel concerned over delay in setting up telecom ombudsmanThe committee also rapped the Telecom Department for not bringing it up to speed on the steps taken on both the counts.
- Parliamentary panel concerned over delay in setting up telecom ombudsmanThe Standing Committee on IT has said that "urgent steps" should be taken to amend the Consumer Protection Act in order to include telecom ...
- Telcos shouldn’t oppose ombudsman for consumer disputes, say Trai officialsTrai hasn’t finalised its views on its ongoing consultation process under which it had sought comments on whether there is a need for an om...
- Telecom companies oppose Trai plan to set up ombudsman to resolve consumer disputesBesides, the Telecom Regulatory Authority of India (Trai) by itself doesn’t have the powers to set up an ombudsman, said telcos in a respon...
- Trai seeks views on ombudsman for customer complaintsTrai has also asked stakeholders to give their opinion on whether there is a need for setting up a separate, independent and empowered stru...
- Trai floats paper on setting up Ombudsman for user complaintsTrai has also asked stakeholders to give their opinion on whether there is a need for setting up a separate, independent and empowered stru...
- Trai to ask DoT to set up an ombudsman to address consumer complaintsTrai Chairman RS Sharma recently told ET that consumers today have very few options to get their grievances over quality of services addres...
- Lokpal should probe the PM, ministers and babusThe government's version of the Lokpal Bill says that sitting prime ministers will not come under the ombudsman's lens. Instead, it should ...
- Govt no to ombudsman for telecom sectorGovernment on Thursday ruled out setting up an ombudsman to redress complaints of poor mobile telephony services like call drops saying sta...
- An ombudsman for mobile phone usersIn a major initiative to address consumer grievances, all telecom service providers on Monday jointly announced the setting up of an ombuds...
- Ombudsman for telecom industryThe telecom industry will finally have an ombudsman on the lines of other consumer-driven sectors such as power, banking and insurance.
- TRAI seeks BSNL's help in providing inter-connectivityExpressing serious concern over persisting problems in inter-connectivity between operators, the Telecom Regulatory Authority of India (TRA...
- Govt clears the way for telecom ombudsmanTelecom subscribers will soon get an ombudsman to settle their grievances and disputes. The government has given in principle approval to s...
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