The expectation of Indian customers for quick and customised service is at an all-time high. However, a fresh report shows that many face d...

Customers will not rip-and-replace legacy software platforms overnight but look for best outcomes at the best price. ServiceNow’s own numbe...

The company said it will leverage ServiceNow AI platform to enhance its speed-to-market, focused assortments and consumer experiences acros...

Bill McDermott, CEO of ServiceNow, emphasised India’s shift from a labor-centric to an AI-driven mindset. He stressed AI’s transformative i...

Lakshminarayanan has previously served as the chief executive officer (CEO) of the domestic B2B operations of Airtel. India accounts for mo...

New Jersey-based Cognizant plans to absorb 940 people from Thirdera into its ServiceNow business group, its channel partner which has a tea...

A recent report highlights a significant need for upskilling and reskilling in the field of Artificial Intelligence and automation in India...

ServiceNow’s study predicts that manufacturing will witness the biggest disruption, with 23% of the workforce primed for automation and ski...

While two members of the engineering team in India initiated the programme, many global teams collaborated to make this a global project, h...

India serves as an important technical hub for ServiceNow with its India Development Centre which is the largest outside of the US.

While the company doesn’t give country-specific data, about 15% of its global workforce of over 19,000 is currently in India. McDermott sai...

Arun Balasubramanian, managing director of India and the SAARC region said, “ServiceNow is committed to managing data locally and meeting I...

ServiceNow will build Intellibot's capabilities natively into its platform to help its customers integrate with both modern and legacy syst...

While the valuation of the latest deals was not disclosed, Cognizant is estimated to have spent $1.4 billion on acquiring digital businesse...

The company’s third quarter financial results reported earlier this week were better than analyst expectations and were led by a growth in ...

India and California, where ServiceNow is headquartered, are home to its two biggest development centres and while declining to share the e...

The company is also exploring opportunities to hire Indian talent at its research and development centre in the US.