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RAILWAYS GRIEVANCE REDRESSAL
Chenab bridge, Vande Bharat Sleeper, 99.6% electrification among Railways' feats in 12 years: GovernmentThe government highlighted significant rail infrastructure achievements over 12 years, including the world's highest Chenab river arch brid...
Sarthak PDS: Cabinet clears Rs 25,000-crore overhaul of public distribution systemThe Union Cabinet has approved the Rs 25,000-crore Sarthak Public Distribution System scheme. This initiative aims to modernize India's foo...
Adityanath calls for trader-friendly tax system, better services for honest taxpayersUttar Pradesh Chief Minister Yogi Adityanath has instructed the state tax department to boost revenue collection. He emphasised providing f...
Over 1 lakh pension grievances filed online last year: GovtIn the past year, more than 100,000 pension-related issues were logged on the CPENGRAMS platform. The Ministry of Defence, along with the D...
Over 55,000 pension grievances resolved so far this year: Govt to Lok SabhaUnion Minister Jitendra Singh informed the Lok Sabha that over 55,000 pension grievances were resolved through the CPENGRAMS portal between...
Govt forms grievance committees to address complaints against social media platformsAccording to the notification, each of the three GACs will have a chairperson, two whole-time members from different government entities an...
Public grievances against central government departments soar to 2.1 million this yearAbout 478,139 complaints were received against the Department of Financial Services, pertaining to banking services, while the telecom depa...
Modi 2.0: Index to monitor states, better redress system and more e-officesNew appraisal cycle of Modi 2.0 will start key projects in its first 100 days bearing in mind ‘minimum govt, maximum governance’.
Soon, this 'Captain' will solve your all complaints during train journeyThe 'train captains' will have the overall responsibility of the train including availability of water, cleanliness of coaches and toilets,...
'MADAD' app: Indian Railway's dedicated app for lodging complaints comingRailways is going to launch a dedicated mobile application 'MADAD' (Mobile Application for Desired Assistance During travel), to enable its...
Railways eyes 200 apps for smoother, transparent travelPeople will also be able to track the progress in construction of foot-overbridges, installation of escalators at stations, status of const...
Railways announces time-bound grievance redressal for employeesA similar grievance redressal mechanism will be issued for passengers as well, Piyush Goyal said.
Govt redressed 99% of record 11.92 lakh complaints: DoPTThe report said that the Centre received a record 11.92 lakh complaints against its departments in 2016 while another 2.86 lakh grievances ...
No hike in train fares as of now: Manoj SinhaSpeaking on the occasion he said the employees grievance redressal system will help bring in more transparency and also save the cost.
Fast-tracking redressal: Officials to get reminders for public complaints via text messageFrom next month, 12,000 of their subordinates across 90 departments will start getting similar reminders about the pending complaints from ...
Railway to soon launch online grievance redressal systemAn online grievance redressal system is being developed by the Railways for both its serving as well as retired employees.
Maximum public grievances against telecom, banks and railwaysThe telecom department received 10,392 complaints, banks 11,951 and railways 9,382, from people between January 1 and March 7 this year, Ji...
Consumer forum asks Indian Railways to facilitate passengers"We direct Railway authorities to display in coach, the procedure, the duty of TTE, Railway Police, the telephone number to facilitate publ...
- Northern Railway to organise 'Pension Adalat' for ex-employees
Northern Railways will organise 'Pension Adalat' on December 15 for its retired employees to resolve complaints of pension and salary arrea...
- Railways get maximum public grievances
The Railways received the maximum number of public grievances in 2007, followed by the Home Ministry and the Passport Division of the Exter...