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RAILWAYS COMPLAINT NUMBER
IRCTC sets new records in online ticket booking, blocks 3 crore suspicious IDs in 2025-26- Harsh Goenka shares video of Indian Railways staff arriving in just two minutes for coach cleaning, says “it restores faith in system”. Watch here
- Why Railways had to pay 10 times the ticket price as compensation to 4 passengers travelling: 'Mental, physical & economic harassment...'
- Women vendors allegedly paint cucumbers green to make them look fresh at Bihar’s Katihar station, watch videoA viral video from Katihar railway station in Bihar shows a woman allegedly applying a green liquid to cucumbers. This has sparked widespre...08 May, 2026, 06.41 PM IST
- Vande Bharat Amul curd row: IRCTC, vendor fined ₹60 lakh, contract cancelled after worms foundIndian Railways has imposed significant penalties after a passenger found worms in curd served on the Patna–Tatanagar Vande Bharat Express....25 Mar, 2026, 09.49 PM IST
- Viral Video: Passenger calls 139 to complain about overcharging Rs 5 for water bottle; Railways orders refund, fines caterer Rs 1 lakhIndian Railways fined a catering service Rs 1 lakh. A passenger was overcharged for a bottle of water on the Pooja SF Express. The passenge...25 Nov, 2024, 02.50 PM IST
- Public grievances against central government departments soar to 2.1 million this yearAbout 478,139 complaints were received against the Department of Financial Services, pertaining to banking services, while the telecom depa...09 Dec, 2020, 08.13 AM IST
- Railways show 'decreasing trend' in number of complaints about non-delivery of parcels, Rajya Sabha informedReplying to a query in the Rajya Sabha, Minister of State for Railways Rajen Gohain said the railways received 4,344 complaints during 2017...28 Dec, 2018, 07.48 PM IST
- Now you can WhatsApp pictures of dirty rail stations directly to authoritiesThe Western Railways has deputed dedicated staff round-the-clock to handle such complaints about cleanliness.01 Aug, 2018, 03.07 PM IST
- Indian Railways: Now you can lodge your complaint using 'Rail MADAD' mobile appThe 'Rail Madad' app allows passengers to lodge complaints through mobile app/web platform and enables them to check real-time feedback on ...11 Jun, 2018, 04.19 PM IST
- Travelling in a train? Just tweet your complaint and get quick helpThis may sound too good to be true but Indian Railways is no longer that lumbering, unresponsive PSU with a sarkari work culture. It's chan...03 Jun, 2017, 09.33 PM IST
- We get maximum complaints from Bihar: Suresh PrabhuIndian Railways get the maximum number of complaints about delayed projects from Bihar, Union railway minister Suresh Prabhu said on Saturd...26 Jul, 2015, 04.35 AM IST
- Railways to launch 'Clean My Coach' mobile app to get coaches cleanedIn line with Modi government's 'Swachh Bharat' mission, the railways is to launch 'Clean My Coach' mobile app for all long-distance trains.06 Jun, 2015, 01.14 PM IST
- Railways to publicise its helpline numbersThe 138 helpline number is for queries/complaints related to medical emergency, cleanliness, food and catering, coach maintenance and linen.18 Mar, 2015, 06.58 PM IST
- Railway Budget proposals: Suresh Prabhu asks for fortnightly monitoring of implementationThe passengers who want to complain or make any suggestions may download the mobile app from the coms.indianrailways.gov.in.04 Mar, 2015, 01.12 PM IST
- Rail Minister Suresh Prabhu launches passenger complaint portal, mobile phone appOne can also download the mobile App from the URL www.coms.indianrailways.gov.in. for registering complaints and sending suggestions.02 Mar, 2015, 07.25 PM IST
- Konkan Railway Corporation Limited launches phone grievance registration systemPassengers could avail the facility by calling a toll-free number any time of the day and record the grievances on the system, an official ...19 Jan, 2015, 05.03 PM IST
- Railways the most corrupt govt department: CVC dataThe watchdog’s annual report for 2011 says it received 8,805 complaints against as many railway officials, compared with 8,330 in the previ...06 May, 2013, 04.36 AM IST
- Now a toll-free number for complaint against food in trains"The complaint can relate to anything including overcharging, less quantity or substandard quality. It will be addressed on real-time basis...23 Jan, 2013, 07.35 PM IST
- Indian Railways to launch new web portal soonThe Indian Railways will soon launch a new web portal, which would contain information related to passenger services, for the convenience o...03 Jun, 2011, 11.04 PM IST
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