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RAILWAY PASSENGER COMPLAINTS
Railway hack of the day: Dirty coach, broken AC or staff problem? Here’s how to raise a train complaint quickly on Rail MadadRail Madad provides a digital solution for train and station complaints, allowing passengers to easily report issues by entering their jour...- iPhone overheating & network issues: Court orders Apple India to pay customer Rs 45,500 refund plus compensation & legal costsA Haryana consumer commission has ordered Apple India to refund Rs 45,500 for a faulty iPhone 15. The device allegedly suffered repeated ov...
- Tired of potholes? Bengaluru techie builds AI-powered app that detects damaged roads and identifies contractorsA Bengaluru techie has developed an AI-powered app that can detect potholes using a dashcam, GPS and an accelerometer, then identify the co...
- Pune auto fare hike: New rates to start from next month, here’s what passengers will have to pay from September 1Pune auto fare hiked: Pune commuters report autorickshaw drivers charging higher fares before September 1. Passengers claim drivers cite re...
- CAG flags E. coli bacteria in drinking water at Railway stations, cites violation of Railway Board normsE. coli bacteria was detected in drinking water at several railway stations. Unhygienic conditions were also reported in railway washrooms ...
- Senior citizen couple was denied full access to their reserved berths due to overcrowding; they pursued the matter against Indian Railways in consumer commission and won Rs 50,000 in damagesFamily bought reservation ticket to travel to Tirupati but due to overcrowding manyunreserved, waiting list and ticketless passengers occup...
- Railways imposes Rs 5.13 cr fine, terminates 6 contracts and debars defaulting licensees for food quality violations in last 3 yearsIndian Railways has implemented strict measures to address violations related to food quality and hygiene. The initiative includes imposing...
- Train passengers with RAC tickets, take note: Railways says you must get a complete bedroll kit in AC coachesRailway Ministry reiterates instructions for complete bedroll kits to RAC passengers. This directive follows repeated complaints about miss...
- Rs 5.13 cr fine imposed on catering firms for poor food quality in trains, unhygienic pantry cars: VaishnawIndian Railways imposed ₹5.13 crore in fines on catering service providers over three years after complaints about food quality and hygiene...
- Mangalsutra, cash stolen on Rajdhani Express: Consumer Commission orders Railways to pay Rs 80,000; here's whyFor theft of mangalsutra, State Bank of India (SBI) passbook and cash in Rajdhani 3AC coach, North Railways ordered to pay Rs 80,000 compen...
- Indian Railways ordered to pay Rs 25,000 after RAC passenger was forced to share blanket, pillow with strangerThe Delhi Consumer Commission ordered Indian Railways to pay Rs 25,000 to a passenger. This passenger received only one blanket while shari...
- Viral video shows man lighting diya inside moving train, sparks fire safety concerns; watchA viral video shows a passenger lighting an oil lamp and incense on a moving train. This act raised significant concerns about passenger sa...
- Hydrogen train: Railways to soon announce date for regular serviceNorthern Railway will soon announce the start of commercial operations for India's first hydrogen train. Prime Minister Narendra Modi inaug...
- Bengaluru Metro rail fines: From playing music to sitting on coach floors, you may have to pay Rs 2,500 for these violations in Namma MetroNamma Metro commuters can now be fined up to Rs 2,500 for playing music or videos on speaker, watching content without earphones, and other...
- Jewellery stolen from reserved 3AC coach passengers while sleeping: Northern Railway ordered to pay Rs 80,000 as no attendant was present; theft on New Delhi-bound Rajdhani ExpressPassengers travelling in a reserved 3AC coach on a New Delhi-bound Rajdhani Express lost jewellery while they were asleep, after unauthoris...
- Delhi, Noida, Gurgaon, Ghaziabad Waterlogging Alert: Check list of flooded areas in Delhi-NCR where you may encounter problemHeavy monsoon rains have caused significant waterlogging across Delhi-NCR today. Authorities are managing the situation while issuing advis...
- SBI employee gets relief in harassment case as Bombay HC rules shared auto commute falls outside POSH law’s workplace definitionThe Bombay High Court has overturned disciplinary action against an SBI employee, ruling that a shared auto-rickshaw is not a 'workplace' u...
- Metro Rail Safety Commissioner asks BMRCL to probe after MP Surya flags repeated service disruptionsMetro safety chief has ordered Bangalore Metro Rail Corporation (BMRCL) to investigate three years of service disruptions following a compl...
- How a Rs 5 dispute ended Indian Railways paying Rs 10,000 as compensationIndian Railways must refund five rupees to a passenger. The railways also have to pay ten thousand rupees in costs. This follows a consumer...
- IRCTC new website launch date announced by Ashwini Vaishnaw : Faster ticket booking, tatkal booking status, seat choice feature and moreNew IRCTC Website launch: Indian Railways is set to launch a revamped IRCTC website by July 15, promising a significantly smoother online t...
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