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PASSENGER HELPLINE
How a Rs 5 dispute ended Indian Railways paying Rs 10,000 as compensationIndian Railways must refund five rupees to a passenger. The railways also have to pay ten thousand rupees in costs. This follows a consumer...- Chenab bridge, Vande Bharat Sleeper, 99.6% electrification among Railways' feats in 12 years: GovernmentThe government highlighted significant rail infrastructure achievements over 12 years, including the world's highest Chenab river arch brid...
- Why Railways had to pay 10 times the ticket price as compensation to 4 passengers travelling: 'Mental, physical & economic harassment...'A consumer court in Bihar has held the Indian Railways responsible for failing to provide confirmed reserved berths to passengers after fou...
- BJP Spokesperson Jaiveer Shergill requests MEA intervention to help stranded Sikh couples in TehranBJP Spokesperson Jaiveer Shergill said on Thursday, requested the Ministry of External Affairs to assist several elderly Iranian Sikh coupl...
- India steps up outreach as it tracks safety of nationals in Gulf and West AsiaThe Ministry of External Affairs (MEA) has intensified its monitoring of the evolving situation across the Gulf and West Asia, prioritizing...
- Over 11.6 lakh Indians return from West Asia amid conflict; 12 seafarers rescued from IraqThe Ministry of External Affairs (MEA) on Tuesday highlighted one of the largest voluntary repatriations and travel management exercises in...
- West Asia conflict: Over 11 lakh passengers travel back to IndiaMahajan said that flights continue to operate from the region to India from countries where airspace is open. "Since February 28th, around ...
- India activates global diplomatic grid to secure 9.5 lakh citizens amid West Asia crisisIndia has evacuated nearly 9.5 lakh nationals from West Asia amid escalating conflict, with the Ministry of External Affairs coordinating l...
- Iran-Israel war: India activates passenger help desk as flight cancellations riseThe Ministry of Civil Aviation has activated its Passenger Assistance Control Room to help travellers affected by flight suspensions to and...
- Ahmedabad Plane Crash: Air India, Aviation Ministry and UK govt issue passenger helpline numbers after tragic incidentAir India plane crash helpline number: An Air India flight AI171, a Boeing 787-8, crashed shortly after taking off from Ahmedabad. The flig...
- Express train rams into stationary goods train in Tamil Nadu; several injured as fire eruptsBagmati Train Accident: Mysore Darbhanga express collides with a stationary goods train in Kavarapettai, Tamil Nadu near Chennai on Friday ...
- Helplines issued for passengers affected by Mysuru-Darbhanga Bagmati train accidentBagmati Train Accident: Railway officials in Mysuru and Chennai have set up multiple helplines for passengers affected by the Mysuru-Darbha...
- Railways releases online links for locating affected passengers. Here are linksThe family members/relatives/friends and well-wishers of the passengers affected in this unfortunate accident can identify using the link o...
- Odisha Train Accident: Helpdesk set up at Bhubaneswar Municipal Corporation to assist victimsThe help desk has been set up at BMC-ICOMC tower, Satya Nagar Bhubaneswar to facilitate family, friends, and relatives of deceased people a...
- 5 coaches of Lokmanya Tilak Express derail in Odisha; 15 passengers injuredAll passengers had been admitted to a nearby hospital and they are stated to be out of danger. The officials said there was heavy fog at th...
- Railways announces helplines to assist mishap victimsThe Dehradun-Varanasi Express was to stop at Bachhravan station at around 9.10 AM today.
- Railways to publicise its helpline numbersThe 138 helpline number is for queries/complaints related to medical emergency, cleanliness, food and catering, coach maintenance and linen.
- 24x7 security helpline for train passengers soonRailways will soon launch a 24x7 helpline to strengthen safety of passengers and it will be tracked on real-time basis across the country.
- Rail budget 2012-13: Agartala-Akhaura train link with cut travel time from Kolkata to North EastTrivedi in rail budget 2012 proposed to connect Agartala with Akhaura in Bangladesh, opening up a direct link between Kolkata to Tripura.
- Security helpline number '135' to come up for train passengersA nationwide railway helpline number - 135- to help passengers seeking security assistance during train journeys is in the offing.
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