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PASSENGER DISSATISFACTION
Delayed, lost and mishandled: Air travellers had one big complaint in July, their baggageDelayed and lost baggage caused the most passenger dissatisfaction in July. This issue accounted for nearly one-third of all airline compla...- Quote of the Day by Sabrina Carpenter, 'The number one priority in life is to take care of yourself and make sure you're happy,' teaches life advice on self-care, paying attention to physical health, emotional needs, mental well-being in today's fast-paced worldQuote of the day by Sabrina Carpenter offers a life lesson that personal well-being is the foundation of a fulfilling life. Self-care, self...
- Railways should refund RAC passengers without berth, says parliamentary committeeA parliamentary committee has flagged issues with Indian Railways. Passengers holding RAC tickets, who do not get confirmed berths, should ...
- Relief for domestic flyers as regulator rejects Delhi Airport’s proposal for hike in charges for domestic flyersThe Airport Economic Regulatory Authority (AERA) has decided to maintain the current User Development Fee (UDF) for domestic passengers at ...
- This airline will impose carry-on baggage fees from January 2025. Here’s what you may want to knowAir Canada will implement carry-on baggage fees for basic economy travelers from January 3, 2025. The policy applies to flights in the Amer...
- Shamita Shetty and her hairdresser left stranded at airport without their luggage, IndiGo respondsActress Shamita Shetty faced frustration with IndiGo after her luggage was offloaded without prior notice, impacting her event in Chandigar...
- British Airways IT failure sparks chaos at London's Heathrow AirportChaos at Heathrow ensued from British Airways' IT failure, emphasizing the need for clear communication and critical management to uphold p...
- 'I do hope I land safely!': Cushionless seats on Bengaluru-Bhopal IndiGo flight raises safety concerns; Airline clarifiesIndiGo faces scrutiny as passengers share photos of missing seat cushions on flights. The airline responds, explaining the cushions are rem...
- Rising airfares: Parl panel wants DGCA involvement in air ticket pricing, unhappy with differing seat prices in same flightA parliamentary panel proposed capping airfares and creating a separate entity to regulate prices, as airlines' self-regulation has been in...
- 'Shark Tank India' judge Anupam Mittal criticises IndiGo for 'inhumane' treatment of passengers; airline respondsShaadi.com CEO Anupam Mittal criticised IndiGo Airlines for its treatment of passengers, citing significant flight delays and lack of ameni...
- IndiGo Viral Video: Passenger hits pilot during flight delay announcementA disturbing incident unfolded on an IndiGo flight as a passenger physically attacked the pilot during a delay announcement, as captured in...
- Chicken pieces served in veg meal ordered in Air India flight, alleges a passengerPassenger, Veera Jain, expressed dissatisfaction with Air India for serving her a vegetarian meal containing chicken pieces, which she shar...
- Passenger exposes cab driver's concerning behaviour; Uber & Mumbai Police investigateAs the incident gains attention, it raises questions about the safety measures in place for passengers and the responsibility of ride-shari...
- Survey reveals dissatisfaction among air passengers in India over compromised comfort and service cutbacksA survey conducted by LocalCircles, a community social media platform, revealed that nine out of ten respondents, consisting of about 13,00...
- Akasa Air halts flights from Bengaluru to two cities, more cancellation likelyAkasa Air, the crisis-hit domestic carrier, has temporarily suspended its flights from Bengaluru to Chennai and Hyderabad due to operationa...
- '20 people on mattresses in 1 room, no proper food': Air India passenger stranded in RussiaA video posted on Twitter depicts a sizable gathering of passengers confined within a room, as shared by a user. The individual who shared ...
- Are cheap air tickets in India coming at the cost of passenger safety and service?Vistara, an Indian joint venture of conglomerate Tata Group and Singapore Airlines Ltd., has been fined Rs 10 lakh after a first officer la...
- Cleanliness an issue at railway stations: CAGInadequacies were noticed even in provision of water taps, platforms in appropriate level, foot over-bridges, platform shelters, train indi...
- Rail Budget 2015: Commuters expect basic services like cleanliness to be brought on trackThe busiest railway station, New Delhi, caters to 338 trains and five lakh passengers daily. However, public toilets are missing at some pl...
- CAG raps Railways for not maintaining cleanlinessCAG has slammed Railways for not effectively implementing Railway Board's guidelines for mechanised cleaning of major stations
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