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PASSENGER COMPLAINTS INDIGO
Civil aviation min to upgrade AirSewa portal, tap AI for faster passengers' grievances redressalThe Civil Aviation Ministry is enhancing the AirSewa portal and integrating artificial intelligence into the Passenger Assistance Control R...- Air passenger traffic drops in April amid demand, cost pressuresIndian domestic air travel saw a dip in April. Passenger numbers fell compared to both March and the previous year. Airlines faced challeng...
- Refunds to all passengers hit by disruptions from December 3-5 processed, IndiGo tells DGCAIndiGo has processed refunds for all flight cancellations between December 3-5, according to the DGCA. The airline is also offering travel ...
- IndiGo flight to Abu Dhabi returns to Kochi due to technical issueAn IndiGo flight bound for Abu Dhabi returned to Kochi following a technical problem. All passengers and crew were safe. An alternative fli...
- Passenger handed over to security for unruly behaviour during IndiGo's Delhi-Kolkata flightAn IndiGo passenger on a Delhi-Kolkata flight was detained for unruly behavior, including misbehaving with the crew and disturbing passenge...
- IndiGo offered Rs 6,000 bribe to delete post, claims podcaster after his tweet on harassment by the airline went viralPodcaster Prakhar Gupta accused IndiGo of bribery following a rescheduled flight that was communicated late. Gupta received a message 2.5 h...
- Mohandas Pai vs IndiGo: Ex-Infosys CFO says they 'treat passengers badly' after AC issue. How the airline responded?Former Infosys CFO Mohandas Pai criticized IndiGo airlines for leaving passengers on flight 6E 7407 without air conditioning on a hot Benga...
- Istanbul Indigo Flight Fiasco: Airline leaves 400 flyers grounded without food, accommodation for over a dayHundreds of passengers on IndiGo flights connecting Istanbul to Delhi and Mumbai have been stranded at Istanbul Airport for over a day due ...
- IndiGo passenger shares painful experience of broken ankle while deboarding plane, warns other as airline denies negligenceA passenger suffered a broken ankle after slipping on a ramp while exiting an IndiGo flight. The passenger blamed a wet, dark ramp. IndiGo ...
- SpiceJet's market share continues to drop, while IndiGo's rises, DGCA data showsSpiceJet's market share in India's domestic aviation sector has dropped to 2.3 percent, according to the DGCA's latest report. The airline ...
- 'Shark Tank India' judge Anupam Mittal criticises IndiGo for 'inhumane' treatment of passengers; airline respondsShaadi.com CEO Anupam Mittal criticised IndiGo Airlines for its treatment of passengers, citing significant flight delays and lack of ameni...
- IndiGo Viral Video: Passenger hits pilot during flight delay announcementA disturbing incident unfolded on an IndiGo flight as a passenger physically attacked the pilot during a delay announcement, as captured in...
- TMC MP Saket Gokhale raises concerns over IndiGo flight delays due to lack of crew membersTMC's Saket Gokhale raised concerns to DGCA about IndiGo's persistent flight delays due to crew shortages. Meanwhile, IndiGo scrapped fuel ...
- Indigo passenger booked for alleged sexual harassment onboard Mumbai-Guwahati flight"A passenger travelling on (IndiGo flight) 6E- 5319 between Mumbai- Guwahati was handed over to the Guwahati police on arrival, after recei...
- IndiGo flyers recount experience after Istanbul-Mumbai flight cancellationIndiGo said flight 6E 18 operating Istanbul-Mumbai-Istanbul on 2nd/3rd July was cancelled due to a technical issue
- No such altercation took place: IndiGo Airlines clarifies mid-air brawlBoth passengers have been arrested at the airport police station for being in an inebriated state. The brawl took place on IndiGo flight nu...
- IndiGo deboards doctor after he complains of mosquitoesSaurabh Rai, a cardiologist, told PTI that he would take "legal recourse" against the airline as well as lodge a complaint with the civil a...
- IndiGo passenger hurt after wheelchair fall, AAI says 'gross negligence'"Parikh was injured and immediately rushed to the doctor of the Airports Authority of India. He administered first aid to her."
- Vistara counters IndiGo's most-loved airline claimThis is not the first time that an FIA member has ignored Vistara, while projecting its performance based on government.
- IndiGo accounts for over a third of lost baggage complaintsBesides baggage problems, other complaints received by the airline are related to issues such as refund, flights, customer service and fare...
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