Rajdip Gupta, managing director and chief executive of RML, who will now lead the Proximus group’s global CPaaS business said, he finds imm...

Proximus targets revenue growth by acquiring Route Mobile, expanding globally with generative AI. Telesign's fraud solution introduced in I...

This is intended to improve reporting, advance business decisions, and drive next best actions to provide a personalized experience to cust...

The solution caters to businesses that are looking to engage customers through an omni-channel shopping experience, or drive value from dat...

The company has already signed up three early customers, and is looking to onboard 50 customers more, that are in the pipeline. The new sol...

The report underlines the need for reimagining customer journeys in an increasingly digitally connected world with multiple personal device...

The Indian cloud communications market is seen growing nearly 20 per cent annually. Airtel IQ aims to eliminate the need for multiple commu...

With the changing consumer behaviour due to the health crisis, online business will play a “very important role” for IKEA, which plans to e...

The flexible EMI option is aimed at assisting customers in realising their car buying aspirations and in upkeeping the car maintenance, the...

The company said they employ AI, automation and predictive analytics to address the complex reality faced by communications service provide...

Rechristened as Lintas Mediahub, the media agency will operate as a division of MullenLowe Lintas Group’s omni-channel agency, PointNine Li...

Walmart India is a wholly owned subsidiary of Walmart Stores Inc, the world's leading retailer, and owns and operates 21 Best Price Modern ...

Over 5 million people's jobs are estimated to get impacted by technology advancement across verticals and some 2 million new highly-skilled...

The joint solution, offered by Etiya and Wipro, offers communication service providers capabilities to deliver digital services that addres...

Bengaluru-based cloud software solutions company Capillary Technologies has tied up with multi-channel user engagement platform WebEngage.

Maintaining an effective monopoly of customer loyalty in the existing Indian BFSI market is not that easy.

Sales analytics, customer analytics and web analytics lead the way in priority order for retailers with marketing analytics not far behind,...