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NEW CX PARADIGM
The Emergence of CXOs: Why Customer Experience is Now a C-Level ConcernOffering a quality product or service isn't enough to keep ahead of the competition in today's fast-paced and always changing business envi...
11 Oct, 2023, 12.32 PM IST
Innovative Customer Experience: How CMOs can elevate CX with Technology and InsightsCustomer experience (CX) has become a crucial factor for business success in today's rapidly evolving landscape. Chief Marketing Officers (...
07 Sep, 2023, 05.05 PM IST
Customer experience in the post-Covid era will never be the sameThe Black Death, the Spanish Flu, WWII, 9/11 and now COVID-19. Black swan events will always cause a shift in consumer behaviour.
12 Jun, 2021, 10.27 AM IST
Education-focused gaming startup Nayi Disha raises Rs 2 crore from Ajay RelanThe investment, made by Relan in his personal capacity, will be used by the startup to expand across the country as well as enter internati...
13 Apr, 2015, 05.13 AM IST