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NEW CX PARADIGM
India's AI spending to touch $6 billion by 2027: IDCIndian AI adoption is projected to boost AI spending to USD 6 billion by 2027, driven by IDC's insights on Generative AI and GenAI-enabled ...- Top 10 Best Place to work in 2024
- Why ESG is a value driver for building customer relationships, brand reputation and M&A strategyToday, several leading brands across retail, financial services, travel, and telecom are intentionally fostering their ESG performance to b...
- The Emergence of CXOs: Why Customer Experience is Now a C-Level ConcernOffering a quality product or service isn't enough to keep ahead of the competition in today's fast-paced and always changing business envi...
- Innovative Customer Experience: How CMOs can elevate CX with Technology and InsightsCustomer experience (CX) has become a crucial factor for business success in today's rapidly evolving landscape. Chief Marketing Officers (...
- Customer experience in the post-Covid era will never be the sameThe Black Death, the Spanish Flu, WWII, 9/11 and now COVID-19. Black swan events will always cause a shift in consumer behaviour.
- Education-focused gaming startup Nayi Disha raises Rs 2 crore from Ajay RelanThe investment, made by Relan in his personal capacity, will be used by the startup to expand across the country as well as enter internati...
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