Washington State has implemented a new law increasing the minimum fee for plastic carryout bags to 12 cents, effective January 1st. This me...

Great news for Apple fans. The latest AirPods Pro 3 are now at their lowest ever price. This is a rare opportunity to get Apple's top earbu...

The audit process will be independently assessed by an third party and it includes ensuring a periodical internal check, mystery audit by r...

"Mystery shoppers", posing as normal passengers, will keep a keen eye on the amenities -- food and staff behaviour -- and will rate their p...

Morning-after pills, doctors say, should be used to prevent pregnancy only in the case of an unexpected lapse such as a condom break.

India’s largest online marketplace has deployed spies to keep tabs on the merchandise being pushed by sellers.

To check mis-selling of mutual funds and ensure compliance with norms, fund houses have begun using 'mystery shoppers' to catch errant agen...

Mystery shoppers are offered cash to buy things on various websites to check the invoicing and validity of coupons on partner sites.

With success of e-commerce resting on building consumer trust & a brand, online marketplaces are catching on to minimising the surprise ele...

All deviations from the checklist will be reported and the executives in question “hauled up”, said one of the persons quoted above.

Mystery shopping is a tool for companies like Cox & Kings to help its frontline staff get an understanding on what a consumer perceives.

Welcome to the covert world of the mystery shopper, whom hospitality chains, retail outlets, banks and several other consumer-focused busin...

Fears of a bleak Diwali have pushed brands across FMCG, apparel, consumer electronics and automotives to send in the reserve forces to figh...

Standard methods such as advertising on job sites or getting a recruitment consultant on board are not for newly-founded firms.

A slew of cos such as WeMark, Bare International, Shaw Hotels & Consultancy and Grass Roots now offer mystery shopping audit.

It’s now a known fact that entrepreneurs who dare to venture into unexplored territories are successful in carving a niche for themselves.

Big retailers are experimenting with a host of newer methods, IT solutions, RFID, factory visits for customers, etc to tap consumer behavio...