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MULTICHANNEL COMMUNICATION SERVICES
Fuelled by lending boom, DPDzero bets big on AI-led debt recoveryAs India’s unsecured lending boom accelerates, collections are emerging as the next major battleground for fintechs and lenders.- AI set to disrupt pricing models for business communication servicesCall centers are transitioning from pay-per-seat models to outcome-based pricing as AI adoption reduces manpower costs. Companies like Info...
- Telemarketers endorse government’s move to regulate commercial SMS services amid spam concernsLeading telemarketing companies support the government's plan to regulate commercial SMS and voice services. This aims to combat spam and d...
- Cloud communications platform Route Mobile buys Latin American firm Masiv for $47.5 millionThe payment will be done in installments where first tranche will be equal to 63.16% of the total purchase consideration.
- Newgen, TCS partner for banking service bureau project in IsraelThe partnership will enable Israel's central bank to transform the country's banking sector by building a cloud-hosted centralised platform...
- In the moment of crisis, this platform will always have your backZapoj enables organizations to predict, act, orchestrate, communicate and collaborate during any form of critical disruptions to business o...
- Paytm to acquire Raheja QBE to expand its financial services offeringsPaytm will use its large consumer base and merchant ecosystem to innovate insurance products and services to accelerate its reach and adopt...
- Tata Communications and Cisco partner on fully managed contact centre solutionTata Communications has been a key Contact Centre as a Service (CCaaS) partner of Cisco since 2015.
- Infibeam to up fintech play with Rs 250 crore investmentThe move is in line with the company’s focus to divest its non-core businesses, Vishal Mehta, CMD, Infibeam, said.
- Cloud, AI top technology trends that ruled BFSI sector in 2017The rise of self-service technology for partners and consumers drastically reduced the servicing cost for enterprises and improved customer...
- Vodafone ties up with Google Cloud; brings G Suite to Indian enterprisesVodafone Business Services on Thursday tied up with Google Cloud to offer G Suite which is a set of intelligent productivity, communication...
- Bharti Airtel may renew call centre pact with AvayaThe country's largest telecom carrier is seeking to better experience for its nearly 310 million subscribers across India, Sri Lanka, Bangl...
- mGage acquires Unicel TechnologiesGlobal mobile multi-channel messaging platform mGage today said it has acquired Bengaluru-based counterpart Unicel Technologies.
- eClerx buy Italian digital services firm for 25 million eurosCLX Europe helps create, manage and deliver media content to support marketing, communication and branding for retail companies.
- Infotel may scale down 4G gear purchases from Samsung after disqualification in China Mobile tenderRIL-owned Infotel Broadband may cut its 4G gear purchase plans from Samsung after China Mobile disqualified the conglomerate on technical g...
- Pitney Bowes plans to tap BFSI, telecom industry this yearNasdaq-listed Pitney Bowes plans to tap the growing BFSI and telecommunication industry this year, a top company official said.
- Essar to buy Avaya's AGC Networks for Rs 206cr; open offer soonThe deal would catapult Essar's IT and BPO arm Aegis among the top five IT solution providers. Latest buzz in Indian IT sector | Tech harmi...
- Chrys Cap selling BPO to AegisPrivate equity major Chrys Capital and other investors are selling credit and receivable management BPO Global Vantedge to the Essar-owned ...
- Essar delists BPO subsidiary Aegis in consolidation moveThe Essar group has delisted its US-based BPO subsidiary Aegis Communications Group (ACG) from over-the-counter bulletin board (OTC BB) of ...
- Warburg, pvt equity firm buy Dutch cable co for $2.6bnPrivate equity firms Cinven and Warburg Pincus have agreed to buy Dutch cable operator Casema for $2.6bn, one of the Casema owners.
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