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INSURANCE OMBUDSMAN RULES
Harassed by loan recovery agents? Know your legal rights and 6 steps to fight backBorrowers struggling with debt often face harassment from recovery agents through abusive calls, threats, public shaming, and unauthorised ...
Missed insurance claim submission deadline? Don't worry, you are still eligible for reimbursement. Here's whyA Bombay High Court ruling favored policyholders, stating insurers cannot reject claims solely for delayed document submission beyond the 9...
58% surges in Insurance Ombudsman cases: 4 reforms to fix the backlog before it breaksThe Insurance Ombudsman serves as a guardian of trust for the industry and has resolved thousands of disputes for policyholders. But a grow...
Insurance ombudsman reforms: New penalties, online complaint system and appellate authorityThe Finance Ministry proposes major insurance ombudsman reforms. These changes aim to strengthen policyholder protection and improve claim ...
Have an insurance claim-related grievance? Here's how you can file a complaint with the Bima Lokpal, or Insurance OmbudsmanPolicyholders can approach the Bima Lokpal, or Insurance Ombudsman, to resolve their disputes with the insurer without incurring any costs....
Landmark HC ruling: Alcohol presence not a valid reason to deny motor insuranceThe Kerala High Court ruled that insurers cannot deny accident claims solely based on alcohol presence in the insured's bloodstream. The co...
Insurance Ombudsman reports: These health insurers top the charts with maximum complaints against themStar Health tops the list of insurers with the most complaints in FY23-24, as per the Insurance Ombudsman. The CIO (Council of Insurance Om...
How to file a complaint in Insurance Ombudsman: Here's the complete procedureThere are at present 17 Insurance Ombudsman across the country and any person who has a grievance against an insurer may make a complaint t...
Guwahati: Insurance Ombudsman Office disposes 550 complaints in last fiscal yearThe Insurance Ombudsman Office at Guwahati caters to the needs of all seven states in North Eastern India, Assam, Arunachal Pradesh, Manipu...
How to complain against an insurance company: Here are 6 waysIf you are someone who wants to their grievance against an insurance company addressed, here is a look at various ways one can raise a comp...
Insurance policy holders can now make e-complaintsThe new rules notified through an official gazette also pave way for setting up a complaints management system to enable policyholders to t...
Track Insurance complaints online, government amends ombudsman rulesIn a statement the finance ministry noted that under the amended rules, the timeliness and cost-effectiveness of the redressal mechanism ha...
Insurance Ombudsman resolves almost 600 insurance-related complaints from last yearBimalokpal day was observed on November 11 in Guwahati. In virtual meeting dignitaries, executives of different insurance and also customer...
How to get complaints resolved when insurance companies don't actSome insurers have failed to comply with ombudsman rulings. Here is how to ensure implementation.
Most life insurance complaints pertain to mis-sellingMis-selling is done by forging the proposer’s signature on forms or by selling long-term plans even though the proposer does not have the c...
‘Need to up the Rs 30 lakh-limit in insurance compensation’Coverage of Rs 1 crore is now common in case of term insurance.
Banks now liable for mis-selling insurance: Here is how to complain to banking ombudsmanRBI has widened the scope of Banking Ombudsman, to include deficiencies arising out of selling third-party products such as insurance by th...
Now mobile banking complaints under ombudsman: RBIThe pecuniary jurisdiction of the Banking Ombudsman to pass an Award has been increased from existing Rs 10 lakh to to Rs 20 lakh.
Penalty proposed for violating insurance redressal normsInsurance Ombudsman has given feedback to the government for making a provision for penalising the insurance companies in case they are not...
- FinMin proposes Rs 80k salary a month for insurance ombudsman
The government has proposed Rs 80,000 per month salary for insurance ombudsmen on the pattern of high court judges, whose pay was revised l...