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INSURANCE COMPLAINT
Selling insurance but not handling customer grievances: IRDAI fines IndusInd Bank Rs 1 crore; here's what policyholders should know- Customer challenged Rs 10 extra carry bag charge at Shoppers Stop; company said he knew bags were not free; consumer court ordes him to pay Rs 10,000
- Credit card lost, and someone used it; who will cover the lost money - you or the bank?
- Rs 5 lakh health insurance claim denied by insurer over waiting period for pancreatitis; here's why the policyholder's wife wonA health insurer cannot automatically reject claims using waiting-period clauses. The Mumbai Consumer Commission ruled that insurers must p...09 Sep, 2026, 11.20 AM IST
- Chandigarh suspends Uber, Rapido licences for 6 months over policy violationsChandigarh's State Transport Authority suspended Uber and Rapido licenses for six months. This action resulted from their failure to comply...08 Sep, 2026, 05.21 PM IST
- Customer paid Rs 13,000 for car ownership transfer, but dealer kept it in its workshop for years, court orders Rs 2.57 lakh with 10% interestConsumer court car dealer case: A consumer commission has upheld an order directing a car dealer to pay Rs 2.57 lakh to a customer after fa...06 Sep, 2026, 12.01 PM IST
- Curb misselling, not agents: Insurance reform needs a scalpel, not a hammerIndian insurance regulators are rethinking intermediary payment structures to reduce misselling. Proposed reforms aim to lower distribution...05 Sep, 2026, 12.55 AM IST
- Rs 15 lakh fraud money credited to senior citizen’s account, police wanted to question him; HC grants anticipatory bail on this groundCriminals deposited Rs 15 lakh in senior citizen’s bank a/c; police wants to question him; HC grants anticipatory bail and observes mere de...04 Sep, 2026, 11.28 AM IST
- Insurers plan floor for fire cover to avoid large burnsNon-life insurers are considering a minimum rate for fire insurance's natural catastrophe component. This move follows concerns about steep...03 Sep, 2026, 01.30 AM IST
- IRDAI pitches public insurance registry to reshape industryIndia's insurance regulator is proposing a Public Insurance Registry for data sharing. This digital infrastructure will connect insurers, i...01 Sep, 2026, 12.52 PM IST
- Semicon 2.0 takes shape; Zomato’s Hyderabad layoffsThe government has notified Semicon 2.0 to boost India’s semiconductor ecosystem. This and more in today's ETtech Top 5.31 Aug, 2026, 08.01 PM IST
- Health insurance during pregnancy: When unrelated illnesses can lead to claim rejectionWithout maternity cover, pregnancy-related complications aren’t covered, but disputes can arise over whether the exclusion extends to unrel...31 Aug, 2026, 11.35 AM IST
- Fire insurance premiums fall 28% in Q1 amid deep discountingFire insurance premiums dropped significantly in the first four months of the financial year. Aggressive discounting on large industrial ri...27 Aug, 2026, 12.31 AM IST
- Delhi couple’s bags arrived ripped open after flight; court orders airline to pay Rs 3.61 lakhA Delhi consumer commission has ordered American Airlines to pay over Rs 3.61 lakh to a Delhi couple as compensation for two damaged checke...26 Aug, 2026, 03.32 PM IST
- Carlisle Investors to approach PMO over alleged HDFC Bank mis-sellingInvestors are planning to write to the Prime Minister's Office this week. They allege mis-selling and substantial losses from a Carlisle pr...25 Aug, 2026, 11.53 PM IST
- The 'trustworthy' changes in the lives of India's middle classDigital payments and tax reforms have significantly altered middle-class spending habits. GST has streamlined consumption taxes, impacting ...24 Aug, 2026, 01.25 PM IST
- Is ₹5-10 lakh health insurance cover enough? Check these 3 factors to know how much you needHealthcare costs in India are soaring due to escalating medical inflation. Experts warn that securing adequate health insurance is no longe...24 Aug, 2026, 10.44 AM IST
- One of a Kind Awards: Recognising startups that put customers at the centreAt the One of a Kind Awards - for early stage startups, presented by The Economic Times and Cashfree Payments, the Customer Experience Deli...21 Aug, 2026, 07.57 PM IST
- Deceased father's Rs 2 lakh PMSBY insurance payout denied after his name and age mismatched in records; son fought in consumer commission and won Rs 2.5 lakhA deceased father's Rs 2 lakh PMSBY insurance claim, rejected by the insurer over mismatched name and age records, has been upheld by the C...18 Aug, 2026, 05.45 PM IST
- Care Health Insurance rejected heart attack patient's mediclaim over ‘pre-existing diabetes, hypertension’: Court says these are ‘lifestyle diseases’; orders insurer to pay Rs 2.1 lakhCare Health Insurance has been ordered to pay Rs 2.1 lakh after a Delhi consumer commission ruled that rejecting a heart attack patient's m...17 Aug, 2026, 04.12 PM IST
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