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INSURANCE COMPLAINT
Selling insurance but not handling customer grievances: IRDAI fines IndusInd Bank Rs 1 crore; here's what policyholders should knowIndusInd Bank faces a Rs 1 crore penalty from IRDAI for failing to provide an adequate, insurance-specific grievance redressal mechanism fo...- Customer challenged Rs 10 extra carry bag charge at Shoppers Stop; company said he knew bags were not free; consumer court ordes him to pay Rs 10,000A consumer commission in Hyderabad dismissed a man's complaint over being charged Rs 10 for a carry bag at Shoppers Stop, after finding he ...
- Credit card lost, and someone used it; who will cover the lost money - you or the bank?What if a transaction takes place after you lose your card, and you don’t block it before that? Who has the liability then - you or the ban...
- Rs 5 lakh health insurance claim denied by insurer over waiting period for pancreatitis; here's why the policyholder's wife wonA health insurer cannot automatically reject claims using waiting-period clauses. The Mumbai Consumer Commission ruled that insurers must p...
- Chandigarh suspends Uber, Rapido licences for 6 months over policy violationsChandigarh's State Transport Authority suspended Uber and Rapido licenses for six months. This action resulted from their failure to comply...
- Customer paid Rs 13,000 for car ownership transfer, but dealer kept it in its workshop for years, court orders Rs 2.57 lakh with 10% interestConsumer court car dealer case: A consumer commission has upheld an order directing a car dealer to pay Rs 2.57 lakh to a customer after fa...
- Curb misselling, not agents: Insurance reform needs a scalpel, not a hammerIndian insurance regulators are rethinking intermediary payment structures to reduce misselling. Proposed reforms aim to lower distribution...
- Rs 15 lakh fraud money credited to senior citizen’s account, police wanted to question him; HC grants anticipatory bail on this groundCriminals deposited Rs 15 lakh in senior citizen’s bank a/c; police wants to question him; HC grants anticipatory bail and observes mere de...
- Insurers plan floor for fire cover to avoid large burnsNon-life insurers are considering a minimum rate for fire insurance's natural catastrophe component. This move follows concerns about steep...
- IRDAI pitches public insurance registry to reshape industryIndia's insurance regulator is proposing a Public Insurance Registry for data sharing. This digital infrastructure will connect insurers, i...
- Semicon 2.0 takes shape; Zomato’s Hyderabad layoffsThe government has notified Semicon 2.0 to boost India’s semiconductor ecosystem. This and more in today's ETtech Top 5.
- Health insurance during pregnancy: When unrelated illnesses can lead to claim rejectionWithout maternity cover, pregnancy-related complications aren’t covered, but disputes can arise over whether the exclusion extends to unrel...
- Fire insurance premiums fall 28% in Q1 amid deep discountingFire insurance premiums dropped significantly in the first four months of the financial year. Aggressive discounting on large industrial ri...
- Delhi couple’s bags arrived ripped open after flight; court orders airline to pay Rs 3.61 lakhA Delhi consumer commission has ordered American Airlines to pay over Rs 3.61 lakh to a Delhi couple as compensation for two damaged checke...
- Carlisle Investors to approach PMO over alleged HDFC Bank mis-sellingInvestors are planning to write to the Prime Minister's Office this week. They allege mis-selling and substantial losses from a Carlisle pr...
- The 'trustworthy' changes in the lives of India's middle classDigital payments and tax reforms have significantly altered middle-class spending habits. GST has streamlined consumption taxes, impacting ...
- Is ₹5-10 lakh health insurance cover enough? Check these 3 factors to know how much you needHealthcare costs in India are soaring due to escalating medical inflation. Experts warn that securing adequate health insurance is no longe...
- One of a Kind Awards: Recognising startups that put customers at the centreAt the One of a Kind Awards - for early stage startups, presented by The Economic Times and Cashfree Payments, the Customer Experience Deli...
- Deceased father's Rs 2 lakh PMSBY insurance payout denied after his name and age mismatched in records; son fought in consumer commission and won Rs 2.5 lakhA deceased father's Rs 2 lakh PMSBY insurance claim, rejected by the insurer over mismatched name and age records, has been upheld by the C...
- Care Health Insurance rejected heart attack patient's mediclaim over ‘pre-existing diabetes, hypertension’: Court says these are ‘lifestyle diseases’; orders insurer to pay Rs 2.1 lakhCare Health Insurance has been ordered to pay Rs 2.1 lakh after a Delhi consumer commission ruled that rejecting a heart attack patient's m...
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