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INDIGO PASSENGER GRIEVANCES
Civil aviation min to upgrade AirSewa portal, tap AI for faster passengers' grievances redressalThe Civil Aviation Ministry is enhancing the AirSewa portal and integrating artificial intelligence into the Passenger Assistance Control R...- Civil aviation ministry's 24x7 control room seeks to address passengers' issues promptlyThe civil aviation ministry has launched a 24/7 Passenger Assistance Control Room. This center, staffed by officials from the ministry, DGC...
- IndiGo to compensate flyers after government directive, issue ₹10,000 vouchers from December 26IndiGo will begin compensating passengers affected by significant flight disruptions on December 3-5 from December 26, following a civil av...
- SC rejects plea seeking probe, refunds over IndiGo flight chaosThe Supreme Court declined to hear a public interest litigation concerning mass IndiGo flight cancellations. The court directed the petitio...
- IndiGo Chaos: SC declines hearing on flight cancellations, directs petitioner to Delhi HCThe Supreme Court has directed a petitioner seeking intervention in IndiGo's flight cancellations to approach the Delhi High Court. The Hig...
- Over 85% IndiGo fliers surveyed want airline's service deficiency under Class Action of CP ActA survey reveals 87 percent of IndiGo passengers desire service issues to fall under Class Action provisions of the Consumer Protection Act...
- MoCA directs IndiGo to trace and deliver passenger baggage within next 48 hours amid flight disruptionsIndiGo faces strict directives from the Ministry of Civil Aviation. All passenger refunds for disrupted flights must be completed by Decemb...
- IndiGo offers automatic refunds, waives fees for travel between December 5-15 as aviation ministry steps inIndiGo is offering automatic refunds and waiving fees for passengers affected by recent disruptions. This relief covers bookings between De...
- Opposition raises 'monopoly' concern in Rajya Sabha over Indigo crisisMinutes after the Rajya Sabha proceedings began on Friday, Congress member Pramod Tiwari drew the chair's attention to the mass cancellatio...
- Naidu reviews airlines' performance; asks them to ensure reasonable fares in festive seasonCivil Aviation Minister K Rammohan Naidu met with airline representatives. He reviewed their operational and technical performance. The min...
- Misbehaving with airport ground staff may soon land you on the no-fly listThe Indian government is contemplating expanding the no-fly list to include unruly passengers who harass airport ground staff, addressing r...
- Flying soon? DGCA directs airlines to share passenger rights link with ticketsThe DGCA has directed Indian airlines to include a link to passenger rights with tickets to inform travelers about entitlements during serv...
- 100 passengers protest after IndiGo delays flight to Istanbul for over 16 hours at Mumbai airportIndiGo Flight Delay: An IndiGo flight from Mumbai to Istanbul was delayed for over 16 hours due to technical issues, leaving around 100 pas...
- Ace investor Vijay Kedia warns IndiGo: 'Don't let arrogance...'Vijay Kedia has voiced serious concerns regarding IndiGo Airlines, criticizing its declining customer service and frequent flight delays. I...
- 'Shark Tank India' judge Anupam Mittal criticises IndiGo for 'inhumane' treatment of passengers; airline respondsShaadi.com CEO Anupam Mittal criticised IndiGo Airlines for its treatment of passengers, citing significant flight delays and lack of ameni...
- 'Waited in the bus for 50 minutes ... pilot stuck in traffic.' Kapil Sharma lambasts IndiGo for shoddy flying experienceThe actor-comedian slammed the apathy shown by the airline towards its passengers.
- IndiGo's Vadodara-bound flight diverted to Jaipur after vibrations in engine; DGCA orders probeThe spokesperson added, "There was a caution message indicated to the pilot en route. As a precaution, the pilot diverted the aircraft to J...
- Domestic air passenger traffic increased by 2.2 per cent in January: DGCAThe passenger load factors of Air India, SpiceJet, GoAir, IndiGo, AirAsia India declined in January 2020 as compared to December last year,...
- Domestic air passenger traffic grows by 3.98 per cent in OctoberThe domestic air traffic last month consisted of 12.31 million passengers compared to 11.84 million passengers in the same month last year,...
- Domestic airlines strengthen measures to handle unruly flyersDomestic airlines have bolstered measures to deal with unruly passengers on board aircraft following a recent spate of such incidents.
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