This follows Tata Consultancy Services coming under scrutiny following serious allegations of sexual harassment, religious misconduct, and ...

Indian IT firms are increasing job cuts in the US, with layoffs expected to accelerate due to AI's growing influence and slowing deal-makin...

Iran War: Geopolitical tensions, especially in West Asia, are poised to significantly impact India's financial services. EY's analysis reve...

The focus on cost optimisation and return on investment is changing business models, says the trade association for software companies, Nas...

The highest concentration of Global 2000 enterprises is currently using and evaluating India as a delivery location for BPM services. Over ...

The BPM industry expects to tap into a large chunk of the $90 billion global customer experience (CX) opportunity.

Bengaluru also leads the pack of IT-BPM office spaces with about 162 million sq.ft. at the end of 2020, followed by Delhi NCR and Mumbai at...

The Survey noted that the IT-BPM sector (excluding Hardware and e-commerce) had seen growth rates of 8.2% in 2017-18, 8.1% (2016-17) and 9....

Of the total $135.5 billion of exports of the IT-BPM sector in 2018-19, IT services accounted for 55%, and BPM and software products & engi...

The Indian BPM sector was close to $32.5 billion in revenue in FY18 and several companies — such as EXLService and WNS — are growing in the...

The largest players Genpact, WNS and EXL have all raised their guidance this year and have painted a rosy demand picture, a contrast to the...

Artificial Intelligence to help IT-BPM players penetrate heart of the business processes via BPaaS & domain-led solutions

With a share of over 25% of total IT-BPM exports, the industry added 49,000 employees to its workforce, at a rate of 4.7%, taking the total...

The Indian BPM market is expected to record revenue of Rs 23,500 crore in 2015-16, with the third party BPM industry employing 2,40,000 peo...

The BPM industry has potential to double its revenue growth to $42-50 billion and employ 2 million people by 2020, Nasscom President R Chan...

New and specialist skills are becoming critical for the Indian IT and business process management (BPM) sectors.

Bullish on India, US-based Savvion, a provider of business process management (BPM) solutions, is planning to set up a new development cent...