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GEN AI BOT
Startups chase finserv companies seeking GenAI customer support use casesWith agentic AI, banks can solve a large part of their customers' basic queries by software, instead of dedicating teams with human agents....11 Jul, 2025, 06.00 AM IST- Local insights drive Google's global AI evolution as Gemini gains groundAdoption in the country lags due to a lack of skills or guidance, difficulty getting started, and a lack of time or resources, a survey by ...25 Apr, 2025, 10.58 PM IST
- GenAI could increase banking operations' productivity up to 46% by 2030: EY reportGenerative AI is set to boost productivity in India's financial services by up to 38% by 2030, and up to 46% for banking operations, accord...13 Mar, 2025, 03.24 PM IST
- AI, with a little help from their friendsMicrosoft Copilot leader Vik Singh suggests AI chatbots should seek human help to reduce factual errors. Current AI models often produce in...04 Sep, 2024, 11.30 PM IST
- Why GenAI might pose a risk to itselfIn 2017, Facebook's AI bots Alice and Bob developed their own language, leading to the experiment's halt and sparking global AI concerns. A...23 Aug, 2024, 01.18 PM IST
- US retailer Target to deploy GenAI chatbot across stores to assist staffTarget, one of the biggest retailers in the US, is bringing generative AI to its operations by introducing Store Companion, a chatbot train...19 Jul, 2024, 06.48 AM IST
- ET Explainer: Cloudflare's new tool aims to block AI bots from scraping website contentCloudflare has introduced a new tool to block AI bots from scraping website content. The tool aims to protect content publishers from unaut...09 Jul, 2024, 05.40 PM IST
- SAP aims to double embedded AI use cases to 100 by year-end: SAP CEOKlein was speaking at SAP’s annual conference Sapphire, where the company unveiled generative AI innovations and partnerships. Klein was sp...05 Jun, 2024, 01.31 PM IST
- Emergence & Application of Generative AI in Insurance29 May, 2024, 04.35 PM IST
- HCLTech infuses GenAI into MRO solution to drive enterprises' asset utilisationHCL Technologies enhances its MRO solution with GenAI capabilities, optimizing asset utilization and streamlining maintenance processes in ...29 May, 2024, 01.28 PM IST
- The rise of AI in recruitment process: How companies are using artificial intelligence for hiringCompanies use AI tools like GenAI bots for candidate sourcing, resume screening, and skills assessment. HR executives say AI makes hiring q...26 May, 2024, 06.00 AM IST
- GenAI production deployments on the rise in India: EY India20% of gen AI PoCs in India were in production in FY 2024. FY 2025 expects revenue growth, AI agent bots deployment in customer service, sa...10 May, 2024, 06.01 AM IST
- How to use Bajaj Allianz General Insurance's Gen AI Bot to understand your insurance cover betterBajaj Allianz General Insurance launches Insurance Samjho, a Gen AI powered Bot, to simplify insurance complexities and provide personalize...07 Mar, 2024, 01.47 PM IST
- Generative AI making customer support conversations more human, leading to wider adoptionArtificial intelligence-powered customer care platforms like Exotel, Freshworks, Gupshup, Corover.ai, and Yellow.ai are revolutionizing cus...24 Feb, 2024, 06.11 AM IST
- Elon Musk takes Tesla’s humanoid robot Optimus for a test walk. Netizens react, ask him to "Kill it with fire!"Tesla CEO Elon Musk has come under attack for making the humanoid robot walk. Some people jokingly compared robot's movements to President ...31 Jan, 2024, 09.55 PM IST
- Yellow.ai deploys 30% of global generative AI bots domesticallyWhile markets like the US are mostly using GenAI for customer support in a bid to cut costs, India Inc. is using them as an opportunity to ...23 Jan, 2024, 06.01 AM IST
- Meta gears up to launch dozens of AI chatbots for younger usersAccording to a report from the Wall Street Journal, the company has tested a "sassy robot" persona inspired by Bender from Futurama and an ...25 Sep, 2023, 09.22 AM IST
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