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FAKE ECOMMERCE RATINGS
Retailers roll out festival discounts amid inventory pressure, Gulf war concernsAs concerns over the Gulf war loom large, Indian retailers are slashing prices on electronics and home appliances to attract cautious consu...
UK secures action from Amazon to tackle fake reviewsThe regulator, which estimates that 90% of consumers use online reviews to inform purchases, began investigating Amazon and Google in 2021 ...
Amazon promises to intensify crackdown against fake reviews after UK watchdog probeAmazon has pledged to intensify its efforts to combat fake reviews and crack down on UK sellers manipulating ratings through deceptive post...
56% of online shoppers found ratings on eComm sites to be positively biased: LocalCircles surveyThe survey assumes significance given that the government is considering making it mandatory for e-commerce companies to comply with qualit...
Govt plans to make anti-fake review rules mandatory for e-commerce firmsThe government issued the new quality norms for e-tailers a year ago, prohibiting them from publishing paid reviews and demanding disclosur...
Ecommerce enabler GoKwik says proliferation of fake orders rising onlineOnline shoppers continue to increase in India but cash on delivery (COD) remains the preferred mode of payment. The chances of return to or...
Using advanced AI to spot and remove fake customer reviews: AmazonAmazon has said it is using advanced artificial intelligence (AI) to to spot inauthentic product reviews on the platform, ahead of Black Fr...
India proposes framework to combat fake online reviews and ratingsThe government has drafted a framework for companies ranging from Alphabet Inc's Google, Meta Platform's Facebook and Instagram, Amazon.com...
Govt to publish frameworks to check fake reviews on e-commerce websites next weekSince e-commerce involves a virtual shopping experience without any opportunity to physically view or examine the product, consumers heavil...
Draft framework to counter fake reviews, ratings on ecommerce websites readyThe rampant practice of fake or unverified reviews make it impossible for consumers to differentiate between actual and paid reviews of pro...
Govt readies draft norms to counter fake reviews on sitesThe pandemic, especially, saw massive escalation of ecommerce. A report by Redseer Strategy Consultants said online sales (or gross merchan...
View: How artificial intelligence can revolutionise e-commerceAI has the ability to gather and analyse information in real-time, helping brands identify consumer behaviour patterns and ensuring their s...
Policy stance against fakes may lower price of originalsIn the case of luxury goods, cosmetics should seek the trademark owner’s authorisation to sell such products on their platforms.
Do your due diligence while shopping online: Third of ecommerce buyers get fake productsCounterfeit products range from perfumes to branded shoes to fashion apparel. Here is how to do your due diligence before making that purch...
Most e-shoppers don’t trust online reviews: StudyWhile top online retailers, including Amazon and Flipkart, are trying their best to encourage shoppers to leave reviews as they boost sales...
Paytm culls most sellers to avoid Alibaba's problems with fakesIn one fell swoop, Paytm Mall de-listed 85,000 sellers, leaving just 30,000 on its platform. The move is designed to build trust with custo...
Flipkart's 'mystery shopping' initiative uncovers 250 fraud sellersFlipkart has blacklisted 250 sellers on its platform after its ongoing ‘mystery shopping’ initiative found them to be selling substandard p...
What ecommerce companies like Flipkart, Snapdeal, Uber are doing to battle fraudOne of the biggest challenges for Flipkart, Foodpanda and Uber is to contain the creeping instances of graft that tear into their businesse...
Payment fraud on the rise in India with E-commerce growthAbout $5 billion worth of online transactions are expected to happen this year. India’s ecommerce industry is projected to grow to over $12...
Boom time for e-commerce in India; but customers face heightened risk of fraudThe low interest rates offered by payment gateways charged by credit card companies is being taken advantage of by several small traders