In an e-mail interview Shivakumar Ganesan, co-founder and CEO of Exotel discusses impact of AI on customer engagement and more.

The closed-door meetings this week are likely to be chaired by union electronics and information technology minister Ashwini Vaishnaw, our ...

Winner of Comeback Kid category at ET Startup Awards, company looking to list in India by 2026, turn profitable by FY25.

One of the jury members remarked that the opportunity of cloud telephony and the customer engagement puzzle that Exotel was solving will le...

This award celebrates failure and recognises those who have survived to tell the tale. It will be given to entrepreneurs who rebuild or lau...

In his previous stint, he was leading Airtel's growth in the west and BFSI nationally. He has worked at Skylo, Vodafone, NEC, Tata Communic...

The decade-old company, which remained bootstrapped for most of its life, said the latest fundraising brings the total capital it has raise...

Cogno AI is Exotel’s second M&A deal since absorbing Ameyo in June this year. The Bengaluru-based cloud telephony platform had raised $35 m...

The undisclosed Exotel-Ameyo merger deal will see investors representing 80% of shareholding in Ameyo exiting in cash, while CEO Sachin Bha...

Cloud telephony platform Exotel, which was bootstrapped for nearly a decade until it raised Rs 40 crore in December, has raised more funds ...

This offering will enable customers to measure uptime of virtual numbers, create alarms and trigger notifications in case of downtime and a...

Called Exotel Labs, the division will have a team of researchers specialising in machine learning, data mining and signal processing. It wi...

It's a team participation where each team can have maximum three members and the winning team will be awarded the prize money of Rs 3 lakh,...

Cloud telephony works like a virtual call-centre that manages business and customer calls for third party customers, with minimal cost as t...

Zivame, Druva, red-Bus, CommonFloor and Ola are among the prominent startups that use cloud telephony services of either of these players.

Among the up and coming lot are business phone services provider Exotel, Freshdesk, Practo, Capillary, and MartJack.