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AI firms scout for startup buyouts to boost full-stack tech capabilitiesAI firms are actively acquiring startups to build full-stack capabilities as enterprises move towards large-scale AI deployment. This conso...
Co-branded cards squeeze; Slice’s valuation resetHappy Wednesday! Global economic challenges are casting dark clouds over the Indian consumer lending business. This and more in today’s ETt...
IITian sold his company for millions of dollars, did not buy luxury cars, watches: ‘I hired a….’A young Mumbai entrepreneur, Aman Goel, who exited his AI startup Cogno AI, shared his thoughtful approach to managing newfound wealth. Ins...
AI is changing the way businesses interact with customers: Exotel CEO Shivakumar GanesanIn an e-mail interview Shivakumar Ganesan, co-founder and CEO of Exotel discusses impact of AI on customer engagement and more.
MeitY set to meet experts on data bill; Twitter starts vacating India officesThe closed-door meetings this week are likely to be chaired by union electronics and information technology minister Ashwini Vaishnaw, our ...
Exotel bets big on traditional segments, product bundling to beat macroeconomic impactWinner of Comeback Kid category at ET Startup Awards, company looking to list in India by 2026, turn profitable by FY25.
ET Startup Awards 2022: Exotel’s resilience makes it winner in the Comeback Kid categoryOne of the jury members remarked that the opportunity of cloud telephony and the customer engagement puzzle that Exotel was solving will le...
ET Startup Awards 2022: Nominees for Comeback KidThis award celebrates failure and recognises those who have survived to tell the tale. It will be given to entrepreneurs who rebuild or lau...
Exotel appoints Airtel's Angira Agrawal as global SVP - GTM and strategyIn his previous stint, he was leading Airtel's growth in the west and BFSI nationally. He has worked at Skylo, Vodafone, NEC, Tata Communic...
Exotel raises $40 million from Steadview Capital, othersThe decade-old company, which remained bootstrapped for most of its life, said the latest fundraising brings the total capital it has raise...
Exotel acquires Cogno AI to build a full-stack customer engagement platformCogno AI is Exotel’s second M&A deal since absorbing Ameyo in June this year. The Bengaluru-based cloud telephony platform had raised $35 m...
Transforming Communication Key For Banks & Insurers
Exotel, Ameyo join forces to address cloud-based contact centre servicesThe undisclosed Exotel-Ameyo merger deal will see investors representing 80% of shareholding in Ameyo exiting in cash, while CEO Sachin Bha...
Exotel gets Rs 45 crore funding from A91 Partners, Blume and othersCloud telephony platform Exotel, which was bootstrapped for nearly a decade until it raised Rs 40 crore in December, has raised more funds ...
Exotel allows firms to monitor virtual numbersThis offering will enable customers to measure uptime of virtual numbers, create alarms and trigger notifications in case of downtime and a...
Exotel sets up research division to spur innovation in voice spaceCalled Exotel Labs, the division will have a team of researchers specialising in machine learning, data mining and signal processing. It wi...
Hackathon gets rolling to decode emotions in voicesIt's a team participation where each team can have maximum three members and the winning team will be awarded the prize money of Rs 3 lakh,...
Exotel eyes 90 per cent sales growth in 6 monthsCloud telephony works like a virtual call-centre that manages business and customer calls for third party customers, with minimal cost as t...
Startups adopting cloud telephony duck as storm brews in segmentZivame, Druva, red-Bus, CommonFloor and Ola are among the prominent startups that use cloud telephony services of either of these players.
Startups see big opportunities as small, medium businesses in India look for cutting-edge technologiesAmong the up and coming lot are business phone services provider Exotel, Freshdesk, Practo, Capillary, and MartJack.