Searched for
EXOTEL AI CHATBOT
Companies shift to human and AI approach for customer serviceEcommerce platforms are increasingly using AI chatbots for customer service, but many customers prefer human interaction, especially for co...- Exotel’s FY24 loss narrows to a third, operating revenue up 6%Exotel, a cloud telephony provider, narrowed its FY24 net loss to Rs 39 crore while achieving Ebitda profitability in the last two quarters...
- AI startup Sarvam AI unveils mix of open source, enterprise productsSarvam AI, an AI startup from Bengaluru, introduced new generative AI products. Key offerings include Sarvam Agents, Sarvam 2B, Shuka 1.0, ...
- WhatsApp business calling service won't disrupt traditional toll-free channels: ExpertsWhatsApp's recent introduction of calling features for businesses is not expected to significantly impact traditional telecom voice calling...
- Generative AI making customer support conversations more human, leading to wider adoptionArtificial intelligence-powered customer care platforms like Exotel, Freshworks, Gupshup, Corover.ai, and Yellow.ai are revolutionizing cus...
- Exotel launches AI chatbot builder ExoMind powered by GPT-4The company said the cloud-based enterprise tool incorporates proprietary AI models and advanced generative AI capabilities to provide pers...
- AI is changing the way businesses interact with customers: Exotel CEO Shivakumar GanesanIn an e-mail interview Shivakumar Ganesan, co-founder and CEO of Exotel discusses impact of AI on customer engagement and more.
- Exotel bets big on traditional segments, product bundling to beat macroeconomic impactWinner of Comeback Kid category at ET Startup Awards, company looking to list in India by 2026, turn profitable by FY25.
- AI-driven chatbots are redefining customer engagement: Exotel's Shivakumar Ganesan“At the moment, we are just skimming the surface with chatbots. I envision a future where chatbots will be able to offer specific assistanc...
- Ola to get pre-IPO boost; A91 says investors 'feel like a commodity'Ride-hailing firm Ola, which has seen its business recover gradually over the past few months, is set for a pre-IPO funding round that coul...
- Indians spend 4.8 hours a day on mobile apps; Musk sells $5B Tesla sharesA new report by App Annie, an app market analytics firm, puts numbers to something we’ve all known for 19 months now—that we’ve all been sp...
- Exotel acquires Cogno AI to build a full-stack customer engagement platformCogno AI is Exotel’s second M&A deal since absorbing Ameyo in June this year. The Bengaluru-based cloud telephony platform had raised $35 m...
- Transforming Communication Key For Banks & Insurers
Load More
