LG Najeeb Jung has given in-principle approval for bringing the 214 additional services under the service-level agreement.

Currently, 99 services offered by over 20 departments are in the ambit of the Delhi Right of Citizen to Time Bound Delivery of Services Act.

Delhi government would bring around 30 more public services under the purview of a new law that makes babus liable to pay penalty to citize...

Delhiites are now empowered to get compensation for delays in services rendered by 32 city departments and agencies.

Delhiites are now empowered to get compensation for delays in services rendered by 32 city departments and agencies.

If a public servant fails to deliver within the stipulated timeframe laid out under the Service Level Agreement then he would be liable to ...