Govt launches AI tools, ecommerce safety measures to boost consumer protectionPralhad Joshi introduced new consumer protection measures, including an AI-enabled helpline and tools to detect deceptive practices. Major ...
24 Dec, 2024, 04.19 PM IST
Not happy with a product or service? You can file complaint to consumer court online through eDaakhilThe eDaakhil portal has a provision for the online filing of consumer complaints in the Consumer Commissions. To file a case with eDaakhil,...
03 Dec, 2024, 06.05 PM IST
Government says e-Daakhil portal rolled out across India; to soon launch e-JagritiThe Indian government has launched the 'e-Daakhil' portal nationwide, enabling consumers to file complaints online with consumer forums. Th...
27 Nov, 2024, 04.40 PM IST
As many as 50,258 real estate cases pending in consumer courts: Government dataGovernment data reveals more than 50,000 real estate cases are pending in consumer courts. As of July 31, 2024, 1,94,555 out of 2,44,813 ca...
07 Aug, 2024, 10.51 PM IST
Consumer Rights Day: How to lodge an online complaint on e-DaakhilThese days it's easy for a consumer to lodge a complaint online. What makes the job easy is the E-Daakhil online portal, launched by the Na...
15 Mar, 2023, 01.26 PM IST
Number of consumer cases disposed in 2022 exceeds total cases filed last year: GovtIn 2022, the total number of cases filed stood at 1,73,457 while the cases disposed of stood at 1,82,248 last year. From July 2022, there h...
14 Mar, 2023, 11.07 PM IST
Centre plans Lok Adalats to dispose of pending cases in consumer commissionsOf the total pending cases, about 4.5 lakh cases are pending in district commissions, 1.4 lakh cases in state commissions and over 22,000 c...
07 Sep, 2022, 07.17 PM IST
Hotels, Restaurants cannot deny entry or service based on service chargeIf any consumer finds that a hotel or restaurant is levying service charge in violation to the guidelines, a consumer may make a request to...
04 Jul, 2022, 08.34 PM IST
Service charge levied by restaurants unfair trade practice, CCPA issues guidelinesIf a restaurant charges service charge, the consumer can file an E-dakhil complaint with the Consumer Commission. Consumers can even file a...
04 Jul, 2022, 08.19 PM IST
Government notifies new rules for consumer commissions; national body's jurisdiction enhancedAccording to the new rules, district commissions will have jurisdiction to entertain complaints up to Rs 50 lakh worth value of goods or se...
30 Dec, 2021, 08.06 PM IST
Be it defective saree or tawa, consumers getting speedy justice via e-Daakhil: CCPASo far, a total of 213 cases have been disposed of via e-Daakhil facilities set up in consumer commissions across the country, Central Cons...
26 Nov, 2021, 01.07 PM IST
E-commerce market's revenue stood at $56.6 billion in FY21, says Choubey citing NasscomThis was informed by Minister of State for Food and Consumer Affairs Ashwini Kumar Choubey in the Rajya Sabha in a written reply to a quest...
03 Aug, 2021, 08.44 PM IST
Govt sees faster redressal of complaints after e-commerce rules notifiedThe Centre on Monday said it is seeing faster redressal of complaints after new rules for e-commerce companies with penal action were notif...
15 Mar, 2021, 08.52 PM IST
E-Daakhil portal for consumer grievance redressal now operational in 15 states, UTsThe government said the portal is now operational in 15 states and UTs. "The Department of Consumer Affairs is now proactively following up...
26 Feb, 2021, 09.31 PM IST