BPM firms must embrace AI for growth, warns WNS CEO Keshav Murugesh. AI unlocks cost savings and market expansion, with 75% untapped opport...

BPM organisations are urged to adopt technological advancements, particularly AI, and focus on specialised skills to address complex challe...

With increased investments in the sector and rapid adoption of technology by enterprises in the country, the IT BPM industry is on a positi...

The company said full-year revenue is expected to be between $961 million and $1.01 billion, up from $868.7 million in the previous financi...

Infosys will offer application management and business process management (BPM) services to ArcelorMittal. The deal value was not disclosed.

Infosys BPM has extended by five years its strategic collaboration with Newmont Corporation to standardise and digitise delivery models acr...

India’s major IT services firms and BPM companies have witnessed a significant rise in the number of digital transformation projects during...

“Our public sector business in the UK has done well. We are supporting the government in a particular project around track and trace. All o...

Genpact, EXL Services and WNS register healthy growth as clients increase investments in data analytics.

Nasscom last year started the FutureSkills platform, opening up opportunities for the member companies to get their employees trained in em...

BPM companies have seen a significant chunk of their revenue proceeds shifting towards business outcomes.

Unlike how it was in the past, Kapoor said that clients are asking firms to do much more comprehensive work and provide end-to-end business...

The Indian BPM sector was close to $32.5 billion in revenue in FY18 and several companies — such as EXLService and WNS — are growing in the...

The other key message that came out strongly during the summit was the need for a collaborative approach for success in a digital transform...

Business technology services and solutions provider ValueLabs here said it will collaborate with Red Hat, a leading provider of open source...

"We are a $26 billion industry and looking at $50 billion mark by 2020. The Modi government has taken many strides in spurring growth.

The 'leader' locations, however have also seen, a shift towards expansion into peripheral locations as emerging alternate delivery location...