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DIGITAL TRANSFORMATION BPM
Vertex Group acquires $4M digital CX businessThis move is part of Vertex Group’s robust growth agenda, which includes targeting more than two strategic acquisitions annually over the n...- BPM companies tap growing demand from GCCs to expandBPM companies like Genpact and WNS are increasingly targeting global capability centers (GCCs) by offering services to establish, scale, an...
- AI as an enabler, not a replacement: Skill readiness in the next phase of India's BPM industryAt a recent webinar hosted by Economictimes.com and Nasscom, industry leaders shared their insights on the future of India’s BPM sector. Re...
- AI unlocks market opportunities for BPMs: WNSBPM firms must embrace AI for growth, warns WNS CEO Keshav Murugesh. AI unlocks cost savings and market expansion, with 75% untapped opport...
- Indian BPM companies must rethink approach to talent, prioritise right skills: ReportBPM organisations are urged to adopt technological advancements, particularly AI, and focus on specialised skills to address complex challe...
- IT-BPM industry to add 3.75 lakh jobs in FY22: ReportWith increased investments in the sector and rapid adoption of technology by enterprises in the country, the IT BPM industry is on a positi...
- WNS net profit up 80.6%The company said full-year revenue is expected to be between $961 million and $1.01 billion, up from $868.7 million in the previous financi...
- Infosys wins long term IT BPM from ArcelorMittalInfosys will offer application management and business process management (BPM) services to ArcelorMittal. The deal value was not disclosed.
- Infosys BPM, US gold miner Newmont extend collaborationInfosys BPM has extended by five years its strategic collaboration with Newmont Corporation to standardise and digitise delivery models acr...
- IT-BPM sector is likely to recruit more than double staff on contract this yearIndia’s major IT services firms and BPM companies have witnessed a significant rise in the number of digital transformation projects during...
- BPM companies see digital deal surge in UK“Our public sector business in the UK has done well. We are supporting the government in a particular project around track and trace. All o...
- Large BPM firms ride digital data analytics waveGenpact, EXL Services and WNS register healthy growth as clients increase investments in data analytics.
- Nasscom will Push for New-age Skills Adoption: Nasscom chairmanNasscom last year started the FutureSkills platform, opening up opportunities for the member companies to get their employees trained in em...
- 50% BPM revenues come from outcome-based dealsBPM companies have seen a significant chunk of their revenue proceeds shifting towards business outcomes.
- Business transformation deals surge in BPM companiesUnlike how it was in the past, Kapoor said that clients are asking firms to do much more comprehensive work and provide end-to-end business...
- CEOs of BPM companies say deals getting bigger as digital plays major roleThe Indian BPM sector was close to $32.5 billion in revenue in FY18 and several companies — such as EXLService and WNS — are growing in the...
- 'IT-BPM industry set to touch $350 billion by 2025'The other key message that came out strongly during the summit was the need for a collaborative approach for success in a digital transform...
- ValueLabs to collaborate with Red Hat to offer BPM solutionsBusiness technology services and solutions provider ValueLabs here said it will collaborate with Red Hat, a leading provider of open source...
- Business Process Management industry seeks Centre's support to spur growth"We are a $26 billion industry and looking at $50 billion mark by 2020. The Modi government has taken many strides in spurring growth.
- Ahmedabad, Jaipur, Kochi among emerging IT-BPM hotspotsThe 'leader' locations, however have also seen, a shift towards expansion into peripheral locations as emerging alternate delivery location...
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