Quote of the day by Franz Kafka: ‘Do not waste your time looking for an obstacle, maybe…’ How to face fear of the unknown and break the illusion of barriersQuote of the day: Franz Kafka’s thought offers a quiet yet powerful challenge to one of the most limiting human tendencies, the habit of im...
27 Apr, 2026, 02.18 PM IST
Insurance dark patterns: How customers pay higher premiums and buy unnecessary add-ons online, explain Deloitte India’s Aakash Sharma & Suchintan ChatterjeeDeloitte India’s Aakash Sharma & Suchintan Chatterjee talk to Yasmin Hussain on insurance dark patterns.
27 Apr, 2026, 06.30 AM IST
58% surges in Insurance Ombudsman cases: 4 reforms to fix the backlog before it breaksThe Insurance Ombudsman serves as a guardian of trust for the industry and has resolved thousands of disputes for policyholders. But a grow...
06 Apr, 2026, 11.50 AM IST
“Misselling isn’t just about commissions”: Bandhan Life CEO on insurance reality checkSatishwar B., MD and CEO, Bandhan Life Insurance, discusses the Public Insurance Registry, Bima Sugam, misselling and commissions, in a con...
06 Apr, 2026, 11.41 AM IST
Home nursing, oxygen, physio - health insurance covers only 60–180 days after hospitalisation; here’s how to plan the restHome nursing, physiotherapy, oxygen support—health insurance can cover these for 60-180 days after discharge, with conditions. The rest of ...
06 Apr, 2026, 10.46 AM IST
The phygital turn: How tech-enabled advisors are reshaping health insurance accessIndia’s health insurance journeys are increasingly “phygital”: customers research and apply online, but still rely on human advisors at cri...
06 Apr, 2026, 10.43 AM IST
Insurance policy mis-selling trap: Over 80% of users on online insurance platforms experience dark patterns, reveals studyFrom 1 July, stricter norms issued by the Reserve Bank of India will come into force against banks’ mis-selling of financial products, incl...
06 Apr, 2026, 06.30 AM IST
View: The dark side of India’s digital gold rushIndia's booming digital commerce is marred by "dark patterns," design tactics that trick consumers into overpaying or buying unwanted items...
11 Mar, 2026, 11.50 PM IST
RBI’s crackdown on mis-selling: What customers need to knowTighter regulations on banks’ advertising, sales and marketing practices aim to curb the mis-selling of financial products such as insuranc...
16 Feb, 2026, 06.30 AM IST
Empty daycare centers, millions in public funds: Viral video sparks Minnesota fraud scrutinyA viral video by Nick Shirley exposes alleged fraud in Minnesota's childcare aid. Empty centers reportedly received millions in taxpayer mo...
28 Dec, 2025, 02.14 PM IST
Stock exchanges step up vigil as brokers cross-sell financial productsIndustry insiders further added that the vigil is not restricted only to offering loans, but also to so-called dark patterns on broking app...
08 Oct, 2025, 06.00 AM IST
Big relief for consumers suffering loss due to dark patterns; Govt asks all e-commerce sites to take steps to eliminate dark patternsThe government is cracking down on deceptive 'Dark Patterns' used by e-commerce platforms. The CCPA has issued an advisory, urging platform...
11 Jun, 2025, 07.18 AM IST
Ecommerce & dark patterns; how unicorn founders stack upThe government could crack down on ecommerce firms following consumer complaints of dark pattern violations during festive sales. This and ...
11 Oct, 2024, 07.01 PM IST
Shed light on darkness visibleArizona filed a lawsuit against Amazon for deceptive subscription practices. Epic Games paid $520 million for violating child privacy laws....
29 Jul, 2024, 11.39 PM IST
Web of lies: how consumers are turning cautious as internet companies use dark patternsAs more consumer internet companies use sneaky tactics like hidden fees and tricky subscriptions, users are feeling stressed and cautious w...
21 Jul, 2024, 09.01 AM IST
Combating dark patterns; declining VC funds for female foundersHappy Thursday! The government will soon release a tool to help consumers fight manipulative ‘dark patterns’ used by websites. This and mor...
16 May, 2024, 07.12 AM IST
Insurance Industry: The need to use software systems beyond record keepingThese products and innovation simply involved customer-touch-points and high product complexity.
13 Mar, 2015, 12.15 PM IST