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DAAKHIL
Parliamentary panel flags low consumer case resolution rate under e-daakhil platform; seeks urgent stepsA parliamentary panel urged the government to improve consumer case resolution. The panel expressed concern over the low resolution rate on...- Govt acts tough on service charges on restaurant bill: Fiesta by Barbeque Nation, Chaayos and another 3 eateries asked to refund moneyService charge: Central Consumer Protection Authority (CCPA) takes suo moto cognizance against 5 Delhi Restaurants for non-refund of servic...
- Govt launches AI-enabled helpline, ecommerce safety measures to boost consumer protectionLeading platforms, including Reliance Retail, Tata Sons and Zomato adopted a safety pledge as the government rolled out new consumer protec...
- Govt launches AI tools, ecommerce safety measures to boost consumer protectionPralhad Joshi introduced new consumer protection measures, including an AI-enabled helpline and tools to detect deceptive practices. Major ...
- Not happy with a product or service? You can file complaint to consumer court online through eDaakhilThe eDaakhil portal has a provision for the online filing of consumer complaints in the Consumer Commissions. To file a case with eDaakhil,...
- Government says e-Daakhil portal rolled out across India; to soon launch e-JagritiThe Indian government has launched the 'e-Daakhil' portal nationwide, enabling consumers to file complaints online with consumer forums. Th...
- As many as 50,258 real estate cases pending in consumer courts: Government dataGovernment data reveals more than 50,000 real estate cases are pending in consumer courts. As of July 31, 2024, 1,94,555 out of 2,44,813 ca...
- Govt says working on using AI to reduce pendency of consumer cases"In furtherance of keeping the same momentum of disposal of cases, the Department has made filing of cases through E-daakhil in consumer co...
- Consumer Rights Day: How to lodge an online complaint on e-DaakhilThese days it's easy for a consumer to lodge a complaint online. What makes the job easy is the E-Daakhil online portal, launched by the Na...
- Number of consumer cases disposed in 2022 exceeds total cases filed last year: GovtIn 2022, the total number of cases filed stood at 1,73,457 while the cases disposed of stood at 1,82,248 last year. From July 2022, there h...
- Centre plans Lok Adalats to dispose of pending cases in consumer commissionsOf the total pending cases, about 4.5 lakh cases are pending in district commissions, 1.4 lakh cases in state commissions and over 22,000 c...
- Hotels, Restaurants cannot deny entry or service based on service chargeIf any consumer finds that a hotel or restaurant is levying service charge in violation to the guidelines, a consumer may make a request to...
- Service charge levied by restaurants unfair trade practice, CCPA issues guidelinesIf a restaurant charges service charge, the consumer can file an E-dakhil complaint with the Consumer Commission. Consumers can even file a...
- Government notifies new rules for consumer commissions; national body's jurisdiction enhancedAccording to the new rules, district commissions will have jurisdiction to entertain complaints up to Rs 50 lakh worth value of goods or se...
- Be it defective saree or tawa, consumers getting speedy justice via e-Daakhil: CCPASo far, a total of 213 cases have been disposed of via e-Daakhil facilities set up in consumer commissions across the country, Central Cons...
- E-commerce market's revenue stood at $56.6 billion in FY21, says Choubey citing NasscomThis was informed by Minister of State for Food and Consumer Affairs Ashwini Kumar Choubey in the Rajya Sabha in a written reply to a quest...
- Govt sees faster redressal of complaints after e-commerce rules notifiedThe Centre on Monday said it is seeing faster redressal of complaints after new rules for e-commerce companies with penal action were notif...
- E-Daakhil portal for consumer grievance redressal now operational in 15 states, UTsThe government said the portal is now operational in 15 states and UTs. "The Department of Consumer Affairs is now proactively following up...
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