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CUSTOMER SUPPORT SKILLS
'Start your job search with...': American billionaire Mark Cuban shares career advice to graduates in the AI era, explains how to find better opportunitiesAmerican billionaire Mark Cuban urges recent graduates to target small businesses for career starts, predicting they'll lead AI-driven job ...07 Jun, 2026, 09.22 AM IST- BPO jobs have no future? Woman who started with Rs 25,000-a-month shares 7 lessons that helped her land a job at AmazonHyderabad woman Amazon job: A Hyderabad woman has shared how her first job at a BPO, where she earned Rs 25,000 a month, played a key role ...06 Jun, 2026, 07.32 PM IST
- Life advice of the day by famous American novelist Herman Melville: “It is better to fail in originality than to succeed in…— Inspiring quote and life lesson on why being yourself mattersLife advice of the day by Herman Melville: Herman Melville's quote, “It is better to fail in originality than to succeed in imitation,” rem...06 Jun, 2026, 06.24 PM IST
- Over 100-year-old cooperative society transforming lives of farmers in PunjabA century-old cooperative in Punjab's Hoshiarpur district is empowering farmers with loans, equipment rentals, and ultra-low-cost biogas. T...06 Jun, 2026, 05.21 PM IST
- New Workforce Study Finds AI Capabilities Reaching More Occupations Earlier Than AnticipatedA new study suggests artificial intelligence is reshaping the workforce faster than previously expected, with 93% of occupations now consid...04 Jun, 2026, 05.33 PM IST
- 80% of Indian small businesses grew in 2025, surpassing Asia-Pacific average of 63%: CPA Australia SurveyRising costs remained the main challenge for such businesses in 2025, says the survey.04 Jun, 2026, 11.48 AM IST
- The great $100-billion tech shift: GCCs tighten grip on India’s talent marketIndia's Global Capability Centres (GCCs) jobs: India's Global Capability Centres (GCCs) are rapidly outpacing traditional IT services, driv...04 Jun, 2026, 10.54 AM IST
- Why simplicity wins: Lessons from SmartGaon to enterprise techFrom transforming rural communities through SmartGaon to building next-generation enterprise platforms, Yogesh Sahu’s journey offers a uniq...04 Jun, 2026, 10.07 AM IST
- MPC's repo rate pause will help stabilise growth: SBI chairmanState Bank of India Chairman CS Setty anticipates a Reserve Bank of India interest rate pause to foster stable growth. He highlighted India...03 Jun, 2026, 04.47 PM IST
- 'Foreign MNC behaving like lala company': Techie claims every minute is tracked, employees left glued to screens, no lunch and coffee breaksA foreign multinational company faces backlash over claims of minute-by-minute employee work hour tracking. Employees report being mandated...03 Jun, 2026, 12.42 PM IST
- Computer science is losing its exemption: Everyone can code nowA popular pyramid model for computer science professions is flawed. For decades, skill alone determined success in tech. Now, Artificial In...02 Jun, 2026, 12.24 PM IST
- AI could automate 50% of enterprise data work in 18 months: Salesforce SVP Gaurav PathakArtificial intelligence is poised to automate half of enterprise data tasks within 18 months. Salesforce's Gaurav Pathak highlights AI agen...02 Jun, 2026, 06.00 AM IST
- 20 months of bearish markets: One additional letter that tells you which 'cheap' stocks are actually cheapMost investors live by one ratio. That ratio that tells them all they want to know – or should one say all they want to hear? They open a s...31 May, 2026, 07.56 AM IST
- 'Hard work isn't always the answer': Teacher earned less than Rs 10,000 a month. Then she turned her talent into business & now makes over Rs 1 lakh every monthCloud kitchen success story: A teacher from Varanasi transformed her Rs 9,000-a-month tuition income into a thriving cloud kitchen business...30 May, 2026, 11.34 AM IST
- Why AI capability is becoming the most valuable skill in the economyArtificial intelligence is reshaping how economic value is created, making AI capability a premium skill across industries. Companies are r...29 May, 2026, 03.59 PM IST
- Can your piano touch really change the sound? New study says yes! Here's what you need to knowA century-old debate is settled. Scientists have proven that a pianist's touch genuinely alters a piano's sound. Using advanced technology,...29 May, 2026, 02.15 AM IST
- Knowledge to execution: Decoding the new growth pivot for enterprises, organisational intelligenceOrganisational intelligence, the new growth pivot for enterprises, is emerging as a key differentiator between growth and stagnation of org...27 May, 2026, 01.42 PM IST
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