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CUSTOMER SERVICE NIGHTMARE
Migrant children separated under Trump policy face renewed family breakupsFederal agents are separating children from their families again in the United States. This is happening despite legal settlements meant to...- Quote of the day by Gordon Ramsay: ‘The minute you start compromising for the sake of…’ – Legendary chef on self-respect and pleasing everyoneFamed chef Gordon Ramsay believes compromising to flatter others is a 'game over' moment, sacrificing integrity for comfort. His philosophy...
- Dubai’s worst nightmare unfolds as Iran strikes neighborsIranian missile and drone attacks reached Dubai on Saturday, forcing air defenses to intercept projectiles over the city’s skyline and dama...
- Horror of shouting into the voidCustomer service is becoming a digital void where AI chatbots, devoid of human empathy, handle complaints. This scenario, where a faulty to...
- 2024 market crash a bad dream, those in 2008, 2013 or 2020 were nightmares: Deepak ShenoyInvestors are advised to closely monitor recovery trends and market challenges before committing to investments. Despite current difficulti...
- When tech showed Covid symptomsA global outage caused by a single update by a cloud-first cybersecurity company caused widespread panic and disruption. Microsoft will inv...
- UK parcel firm disables AI after poetic bot goes rogueA parcel delivery firm in Britain has disabled the artificial intelligence (AI) function in its online chat systems after a frustrated user...
- 90% staff replaced with AI chatbot Lina, Dukaan founder Suumit Shah justifies sacking as ‘tough but necessary’; social media thinks otherwiseTaking to Twitter on Tuesday, the entrepreneur revealed that he decided to prioritise prompt customer service and profitability over everyt...
- Passengers spend 16-hour in flight, but reaches nowhere as plane takes U-turn halfway over PacificAir New Zealand Flight NZ2 departed Auckland Thursday evening but diverted back to Auckland around eight hours into the flight due to a fir...
- Zomato says confident to make profit from inter-city food deliveryOnline food aggregator Zomato on Wednesday said that its inter-city food delivery will start making profit even at "a slight scale" amid co...
- 4 reasons why India should keep its fingers crossed when GST rolls in next monthNot only does the country’s size and diversity make the challenge daunting -- 1.3 billion people, 29 states, 22 official languages -- it’s ...
- ICICI Bank woos startups with improved customer servicesICICI Bank on Tuesday also joined the startup bandwagon by announcing tie ups with 3 mobile based technology startups with whom the bank pl...
- EZMove raises Rs 1 crore in angel funding from HNIsEZMove raised angel investment of Rs 1 crore from seven high networth individuals, including industrialist Hemant Bharatram, and Chicago-ba...
- Coercion not a means to unearth unaccounted money: Tax officialThe income tax department has never looked at coercion as a way to unearth accounted money and the idea is not to create nightmares, a seni...
- Mobile number portability: Airtel, Vodafone, Idea & RCom focusing on loyalty programmes to retain usersWhile over 95% of the pre-paid market is low margin, the post-paid segment with high ARPUs is the way forward for telecos.
- Power of Ideas 2012: Car rental start-up Savaari.com creating vendor network across IndiaSavaari.com, started by Aggarwal and three co-founders, is an online car rental company that currently services 60 cities across the countr...
- 'Nightmare' start for iPhone 4's latest launchHundreds of customers in New Zealand and Hong Kong were turned away empty-handed on Friday as the second phase of the Apple iPhone 4's glob...
- Prepaid mobile connection to be blocked in J&KPrepaid mobile connections will be blocked in Jammu and Kashmir from November 1 on account of security concerns over their misuse for subve...
- US insurer Cigna Corp puts Satyam on noticeUS-based health insurer Cigna Corp, one of the biggest Satyam clients put the co on 3-month 'notice'. How board cleared Maytas deal | Staff...
- An ID to confuse the MF investorAmfi's MIN is a number that investors need to quote while making MF investments of more than Rs 50,000.
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