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CUSTOMER GRIEVANCE REDRESS MECHANISM
India, South Korea discuss cooperation in digital governance, citizen-centric service deliveryIndia and South Korea are exploring enhanced cooperation in digital governance, e-government, and citizen-centric service delivery. Discuss...
Digital gold players ramp up audits, vault checks to boost transparency amid regulatory scrutinyDigital gold providers are enhancing transparency with independent audits and vault checks, aiming to build trust as the sector serves 80 m...
SC refuses to accord urgent hearing on pleas related to NEET-UG 2026The Supreme Court has refused to urgently hear pleas challenging the NEET-UG 2026 re-test scheduled for June 21. A bench stated that all NE...
NCW issues advisory to States, calls for mandatory POSH audits and robust workplace safety mechanisms nationwideThe National Commission for Women has urged all states and Union Territories to strictly enforce the POSH Act, ensuring women's safety and ...
PFRDA tightens NPS audit rules: Pension body orders regular audit checks for PoP service providersThe Pension Fund Regulatory and Development Authority now requires Points of Presence offering National Pension System services to undergo ...
Customer wins Rs 15,000 compensation after restaurant collects Rs 151 service charge as ‘staff contribution’; Consumer Commission orderA man has won Rs 15,000 compensation after a Jalandhar restaurant charged him Rs 151.53 as service charge. The Consumer Commission ruled th...
Consumer groups oppose Trai plan to scrap advisory panel for telecom complaintsConsumer advocates are pushing back against the telecom regulator's plan to eliminate the advisory committee for complaint appeals. They ar...
Civil aviation min to upgrade AirSewa portal, tap AI for faster passengers' grievances redressalThe Civil Aviation Ministry is enhancing the AirSewa portal and integrating artificial intelligence into the Passenger Assistance Control R...
MHA agency launches 2 portals to prevent cybercrimes, ensure justice for victimsThe Indian Cyber Crime Coordination Centre has launched two new portals. The Grievance Redressal Mechanism portal helps unfreeze wrongly fr...
Sebi warns of no regulatory recourse for investors trading in unlisted securitiesSebi has cautioned investors against trading unlisted securities through unauthorized websites and electronic platforms. The regulator said...
UP CM Yogi Adityanath announces 50 per cent bus fare concession for NEET aspirants, issues Muharram, Yoga day directivesUttar Pradesh CM Yogi Adityanath announced a 50% bus fare concession for NEET-UG 2026 re-examination aspirants. He also issued directives f...
Woman seeks to stop husband's pension over unpaid maintenance; HC suggests different optionA woman approached the Madras High Court seeking to stop her estranged husband's pension and retirement benefits, claiming he had failed to...
Delhi man's new 3-ton AC fails to cool; consumer court orders full refund plus Rs 25,000 compensationA Delhi consumer court has ordered Fujitsu General India to refund Rs 1.14 lakh to a customer whose 3-ton split AC failed to provide adequa...
'Indian diplomacy works 24/7 for nation': EAM Jaishankar shares foreign policy transformations in last 12 yearsExternal Affairs Minister S Jaishankar on Tuesday shared key transformations in India's foreign policy and the Ministry of External Affairs...
Insurance CEOs’ pay now linked to claims and customer grievances: What it means for policyholdersInsurance CEOs’ remuneration will now partly depend on how well they treat policyholders, from settling claims to resolving complaints. A t...
IITs deny JEE Advanced data breach; CBSE files plaint over cyber attacksIITs have denied claims of a data breach on the JoSAA portal for JEE Advanced. They state a minor misconfiguration was immediately fixed wi...
CBSE detects 3.8 mln malicious packets targeting revaluation portal, attack thwartedThe CBSE re-evaluation portal experienced a major cyberattack with millions of malicious packets. Security systems successfully blocked num...
Reply to plea seeking compliance with recommendations of disability commissions: Supreme Court notice to CentreThe Supreme Court has asked the Centre for its response on a plea seeking guidelines for timely compliance with recommendations from disabi...
Shipping ministry working on reform-driven roadmap to accelerate maritime transformationIndia's shipping ministry is driving a major maritime transformation. A new roadmap focuses on better governance and ease of doing business...
Have NPS grievances? Expect quicker redressal soon as pension body proposes reducing resolution timelinesNational Pension System subscribers will soon experience quicker grievance resolution. The Pension Fund Regulatory and Development Authorit...