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CUSTOMER COMPLAINTS INDIGO
IndiGo COO, aviation officials appear before Par panel; replies 'evasive, unconvincing'A parliamentary panel questioned IndiGo and aviation officials about mass flight cancellations. The panel found their responses evasive. Th...- Indigo refunds: Social media abuzz with customer concerns on refundsPassengers are complaining about IndiGo's refund process. Many report being charged cancellation fees and receiving only partial refunds. T...
- Jeddah-Hyderabad IndiGo flight diverted to Mumbai after 'human bomb' threat, aircraft lands safelyAn IndiGo flight from Jeddah to Hyderabad was diverted to Mumbai after the Rajiv Gandhi International Airport received a threat email about...
- IndiGo flight to Abu Dhabi returns to Kochi due to technical issueAn IndiGo flight bound for Abu Dhabi returned to Kochi following a technical problem. All passengers and crew were safe. An alternative fli...
- Passenger handed over to security for unruly behaviour during IndiGo's Delhi-Kolkata flightAn IndiGo passenger on a Delhi-Kolkata flight was detained for unruly behavior, including misbehaving with the crew and disturbing passenge...
- Angry passenger alleges IndiGo denied her boarding despite confirmed ticket, says priority given to high-fare customersMarketing strategist Manisha expressed her frustration on Instagram after IndiGo airlines refused her boarding despite a confirmed ticket d...
- Broken seats not exclusive to Air India: Punjab BJP chief raps IndiGo for broken seat, slams 'Chalta Hai' attitude of airlinesPunjab BJP chief Sunil Jakhar highlights safety concerns after encountering a broken seat on a Chandigarh-Delhi IndiGo flight in January. H...
- 'Stop playing with people’s lives': Podcaster slams IndiGo for preponing flight 15 minutes, charging Rs 3,000 extra for new flightPodcaster Prakhar Gupta criticized IndiGo for preponing his flight by 15 minutes without proper notice, just 2.5 hours before departure. He...
- Mohandas Pai vs IndiGo: Ex-Infosys CFO says they 'treat passengers badly' after AC issue. How the airline responded?Former Infosys CFO Mohandas Pai criticized IndiGo airlines for leaving passengers on flight 6E 7407 without air conditioning on a hot Benga...
- 100 passengers protest after IndiGo delays flight to Istanbul for over 16 hours at Mumbai airportIndiGo Flight Delay: An IndiGo flight from Mumbai to Istanbul was delayed for over 16 hours due to technical issues, leaving around 100 pas...
- Istanbul Indigo Flight Fiasco: Airline leaves 400 flyers grounded without food, accommodation for over a dayHundreds of passengers on IndiGo flights connecting Istanbul to Delhi and Mumbai have been stranded at Istanbul Airport for over a day due ...
- IndiGo passenger shares painful experience of broken ankle while deboarding plane, warns other as airline denies negligenceA passenger suffered a broken ankle after slipping on a ramp while exiting an IndiGo flight. The passenger blamed a wet, dark ramp. IndiGo ...
- 'Shark Tank India' judge Anupam Mittal criticises IndiGo for 'inhumane' treatment of passengers; airline respondsShaadi.com CEO Anupam Mittal criticised IndiGo Airlines for its treatment of passengers, citing significant flight delays and lack of ameni...
- Issues with GTF engines resolved, says P&W“We have worked with the DGCA (Directorate General of Civil Aviation) and airlines and our engine powered aircraft is working fine in India...
- IndiGo worst performing airlines for consumers; Air India's luggage policy best: Parliamentary panelThe panel found IndiGo as the "worst performing" as it is"rigid" and "charges for one-two kg overweight".
- Parliamentary Committee pulls up IndiGo for rude behaviour from staffMajority of the panel's members were of the opinion that the attitude of the airline staff was condescending, unco-operative and sometimes,...
- Airlines’ on-time performance data on DGCA radarIndiGo had questioned OTP monitoring at Mumbai airport in December last year and filed a complaint with DGCA after a decline in ranking fro...
- Air India takes potshots at IndiGo again; AI union says IndiGo ad caused hurtA spokesperson at Mumbai airport said the allocation of advertising space is outsourced to an agency and issues should be sorted out betwee...
- Air India, IndiGo indulge in battle of wits in Mumbai ad hoardingsIn 2007, after Jet got a makeover, it put up hoarding saying "We have changed". Rival Kingfisher put up a hoarding above saying "We made th...
- IndiGo accounts for over a third of lost baggage complaintsBesides baggage problems, other complaints received by the airline are related to issues such as refund, flights, customer service and fare...
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