Broken seats not exclusive to Air India: Punjab BJP chief raps IndiGo for broken seat, slams 'Chalta Hai' attitude of airlines
Punjab BJP chief Sunil Jakhar highlights safety concerns after encountering a broken seat on a Chandigarh-Delhi IndiGo flight in January. He urges the Directorate General of Civil Aviation to address maintenance issues. IndiGo responds, assuring t...

Jakhar took to X to address the problem, stating that while the cabin crew, as always, was courteous, they had advised him to lodge a complaint on the IndiGo website after he raised the issue during the flight on January 27.
"It seems broken seats, as pointed out by Sh @ChouhanShivrajji are not the exclusive domain of Air India. Here are some pictures of an Indigo Chd-Del flight on 27th January showing many seats having loosely thrown cushions and not the regular fitted seats conforming to the safety regulations," Jakhar posted on X.
"Cabin crew, though courteous as always, expressed their inability to do anything about it and said I should complain on the company website," he added.
Jakhar said that he was raising the issue so that the "Directorate General of Civil Aviation ensures that this 'chalta hai' attitude of these two premier airlines does not extend to their adherence to the safety norms during servicing and maintenance of the aircraft."
"Sir, our seats are designed with removable cushions, secured by velcro, to facilitate easy cleaning and maintenance. On rare occasions, they may come loose at times and may require repositioning for better comfort," IndiGo posted on X.
"Safety is paramount for us, and we assure you that the overall seat design ensures no compromise is made with safety requirements. Thank you for your kind understanding and we look forward to welcoming you onboard again soon," it added.
With inputs from ANI
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