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CUSTOMER CENTRIC APPROACH
Maintenance of Srinagar International airport runway necessary: AAISrinagar International Airport will undergo runway maintenance. Flights will be affected on Mondays and Tuesdays starting July. A complete ...- Allcargo Logistics expands tech-enabled distribution reachDriven by urbanization and digital commerce, the company is leveraging technology and an expanded nationwide network to improve inventory f...
- Insurance CEOs’ pay now linked to claims and customer grievances: What it means for policyholdersInsurance CEOs’ remuneration will now partly depend on how well they treat policyholders, from settling claims to resolving complaints. A t...
- Why simplicity wins: Lessons from SmartGaon to enterprise techFrom transforming rural communities through SmartGaon to building next-generation enterprise platforms, Yogesh Sahu’s journey offers a uniq...
- Suzuki Motorcycle India total sales up 3% at 1,32,244 units in MaySuzuki Motorcycle India achieved its highest-ever monthly sales in May 2026. Total sales rose by 3 percent to 1,32,244 units. Domestic sale...
- True North buys 25% stake in pharma co EmbioPrivate equity firm True North is investing approximately $50 million in Embio Ltd. Embio manufactures Active Pharmaceutical Ingredients fo...
- Banking sector key to realising Viksit Bharat vision: SBI Chairman C S SettySBI is set to play a key role in India's growth. The bank is focusing on a 'Digital First, Customer First' strategy. Investments in technol...
- SC quashes CCI’s Rs 202 crore penalty on Amazon over Future Coupons dealThe Supreme Court has overturned a Rs 202-crore penalty imposed on Amazon by the Competition Commission of India. This penalty was related ...
- Shriram Properties FY26 net profit up 30%, revenue at record highShriram Properties achieved its highest annual profit and revenue in fiscal year 2025-26. The company's net profit rose 30% to Rs 100.8 cro...
- Why enterprises are turning to hackathons and open innovation ecosystems for the next big breakthroughAs AI adoption accelerates, organisations are increasingly turning to builders, developers, and innovation communities for breakthrough ide...
- Deloitte India could lead professional services space soon: Romal ShettyDeloitte India’s leadership believes that the future of professional services will extend beyond traditional offerings to solutions, platfo...
- ET at Apple’s Bengaluru developer showcase: The apps headed to WWDC 2026Indian developers are showcasing innovative apps for the Apple ecosystem. These apps focus on personal experiences, design, and AI. Develop...
- Stock, mutual fund investing from Tier-2, 3 cities grows fast, but limited awareness, advisory gaps remain key concernsEven as individuals from Tier-2/3 cities and beyond are rapidly embracing the world of stocks and mutual funds, gaps in advisory and awaren...
- ET Most Innovative AI Product Awards 2026: Honouring the innovations powering India's next economyThe ET Most Innovative AI Product Awards 2026 brings together 11 distinct categories that reflect where artificial intelligence is deliveri...
- Luxury in India is no longer defined by Delhi, Mumbai or BengaluruIndia's luxury market is expanding beyond traditional metro hubs as wealth and consumer exposure grow. Luxury consumption is converging nat...
- Strong growth, policy stability drives global realty capital to India: JLL’s MurrayIndia is becoming a key destination for global real estate investment as multinationals seek stability and growth, says Neil Murray, CEO at...
- Hyundai, TVS sign joint development pact for commercialisation of electric 3-wheeler in IndiaHyundai Motor and TVS Motor are joining forces. They will develop new electric three-wheelers for India. This partnership aims to improve l...
- Future-proofing your Business with a Customer-centric Approach
- Thriving in India's Digital EraIn the digital era, building a customer-centric organization has become imperative for businesses in India. With customer preferences shift...
- Banks need to adopt customer-centric approach: Finance MinisterSpeaking at the event virtually attended by heads of public sector banks (PSBs), Financial Services Secretary Sanjay Malhotra said all PSBs...
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