Brick-and-mortar retail is not declining but evolving, as stores take on new roles as logistics hubs, experiential destinations, and powerf...

ET drew up a longlist of more than five dozen indicators across all key themes of the economy— from the external sector and markets to farm...

The problem increases during summer when consumers place a higher emphasis on quality of electricity, with only 47% of the households that ...

The survey findings come at a time when nationalism is the dominant theme politically and repeated appeals are made to buy local goods over...

In Delhi LSA, the satisfaction level is highest for Airtel and the lowest was observed for Reliance Communications Ltd, said Trai.

TVS scored 782 points in customer satisfaction on the after-sales service front, while Honda Motorcycle and Scooter scored 749 points.

The index score is calculated with zero as the most pessimistic, 100 as the most optimistic and 50 as neutral.

More than half of those surveyed say they are willing to use Reliance Jio as their secondary connection while a quarter said they could eve...

India stood second after Poland on the list of countries whose consumers care mostly about being able to try new products and services.

TCS has topped customer satisfaction ranking for the third consecutive year, according to a survey on Europe's largest service provider per...

India has witnessed a significant boom in the hair transplant industry in recent times, leading to a proliferation of hair restoration cent...

U.S. car buyers are growing less satisfied with their purchases from domestic automakers while their Asian and European competitors continu...

After rising for two years, US consumer satisfaction dipped in the third quarter because of higher food prices, according to a poll by the ...

Three companies - Aircel, BPL Cellular and Hutch/Vodafone - were able to meet 95% satisfaction level set by TRAI, states a report by IDC. C...

India may be adding record mobile subscribers every month but mobile users in the country are not too happy with the services provided by t...

For customers who have been relying on advertised claims of banks can now look to a survey conducted by Consumer Voice backed by the Union ...

More than a fourth of Indian mobile users do not perceive their service providers to be up to the mark with regard to the quality of servic...