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CONSUMER SATISFACTION SURVEY
Telcos to face up to Rs 20 lakh fine per quarter per circle for complaint redressal lapsesTelecom Regulatory Authority of India has introduced new rules for telecom operators and internet providers to enhance complaint redressal....- When my AI bargains with your AI: The next great bazaar may be where our agents haggle for millisecondsAI agents are evolving from simple task execution to negotiating on behalf of users in commerce. These agents can analyze data efficiently,...
- India's daily multimodal AI use to nearly double to 43% by 2030: Ericsson reportDaily use of multimodal AI in India is expected to nearly double by 2030 from current levels. The report highlights a shift towards more fr...
- The Comeback of the Physical Store—and What It Means for Your BusinessBrick-and-mortar retail is not declining but evolving, as stores take on new roles as logistics hubs, experiential destinations, and powerf...
- Decoding GDP growth: The good, the bad & the dataET drew up a longlist of more than five dozen indicators across all key themes of the economy— from the external sector and markets to farm...
- Voltage fluctuations, damage to appliances concern for 28% power consumers: StudyThe problem increases during summer when consumers place a higher emphasis on quality of electricity, with only 47% of the households that ...
- Swadeshi: 50% consumers prefer desi brands over foreign onesThe survey findings come at a time when nationalism is the dominant theme politically and repeated appeals are made to buy local goods over...
- Telcos failed to meet consumer satisfaction level: Trai surveyIn Delhi LSA, the satisfaction level is highest for Airtel and the lowest was observed for Reliance Communications Ltd, said Trai.
- TVS, Honda top in two-wheeler customer-satisfaction listTVS scored 782 points in customer satisfaction on the after-sales service front, while Honda Motorcycle and Scooter scored 749 points.
- Indian consumers most optimistic about well-being in Asia-PacificThe index score is calculated with zero as the most pessimistic, 100 as the most optimistic and 50 as neutral.
- Many open to trying out Reliance Jio: SurveyMore than half of those surveyed say they are willing to use Reliance Jio as their secondary connection while a quarter said they could eve...
- Indians have well defined brand preferences: SurveyIndia stood second after Poland on the list of countries whose consumers care mostly about being able to try new products and services.
- TCS ranked number one for customer satisfactionTCS has topped customer satisfaction ranking for the third consecutive year, according to a survey on Europe's largest service provider per...
- DHI tops consumer satisfaction in hair transplant services: IMRBIndia has witnessed a significant boom in the hair transplant industry in recent times, leading to a proliferation of hair restoration cent...
- Car buyers' satisfaction with US brands stumblesU.S. car buyers are growing less satisfied with their purchases from domestic automakers while their Asian and European competitors continu...
- US consumer satisfaction dipped in 3rd qtr: SurveyAfter rising for two years, US consumer satisfaction dipped in the third quarter because of higher food prices, according to a poll by the ...
- Mobile users unhappy with customer care services: StudyThree companies - Aircel, BPL Cellular and Hutch/Vodafone - were able to meet 95% satisfaction level set by TRAI, states a report by IDC. C...
- Mumbai Airtel is best, but what about the rest?India may be adding record mobile subscribers every month but mobile users in the country are not too happy with the services provided by t...
- Finally, bank customers find voiceFor customers who have been relying on advertised claims of banks can now look to a survey conducted by Consumer Voice backed by the Union ...
- Cell users would love to go for a better serviceMore than a fourth of Indian mobile users do not perceive their service providers to be up to the mark with regard to the quality of servic...
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