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CONSUMER LOYALTY IN ECOMMERCE
Weis Markets rolls out Instacart's AI-powered caper carts to reinvent in-store shoppingWeis Markets has partnered with Instacart to launch AI-powered Caper Carts, bringing smart shopping cart technology to select grocery store...- Here to win quick commerce, will become market leader in near-term: Samir Kumar, Amazon India chiefAmazon is planning to aggressively expand its 10-minute delivery service, Amazon Now, aiming for market leadership despite moderating quick...
- Why Amazon has struggled to crack IndiaAmazon's India strategy is changing: under new leadership, the company is focusing on profitability over rapid growth. This shift comes as ...
- Hit or flop? AI slop is here to stayThe internet’s new junk food is here. Tanya Pandey & Himanshi Lohchab find out why AI slop is flooding your feed and shrinking your attenti...
- Nykaa Q4 results: Profit soars 4X YoY to Rs 79 crore; revenue climbs 28%Nykaa's parent company, FSN E-Commerce Ventures, witnessed a remarkable four-fold surge in its March quarter net profit, reaching Rs 79 cro...
- Amazon aims to revolutionize fast delivery with new 30-minute systemAmazon is revealing a new service offering deliveries in 30 minutes or less for an additional charge. This ultrafast delivery, called Amazo...
- ETtech In-depth: Amazon’s quick commerce blitz rattles Blinkit’s playbookAmazon's aggressive 10-minute delivery push is intensifying competition in India's quick commerce market, putting pressure on leader Blinki...
- Why India’s beauty shoppers scroll more but still buy offlineIndia's beauty and personal care market is experiencing a digital surge, with online influence tripling since 2021. While 53% of shoppers a...
- ET Most Innovative AI Product Awards 2026: Honouring the innovations powering India's next economyThe ET Most Innovative AI Product Awards 2026 brings together 11 distinct categories that reflect where artificial intelligence is deliveri...
- Insurance dark patterns: How customers pay higher premiums and buy unnecessary add-ons online, explain Deloitte India’s Aakash Sharma & Suchintan ChatterjeeDeloitte India’s Aakash Sharma & Suchintan Chatterjee talk to Yasmin Hussain on insurance dark patterns.
- Pine Labs acquires ecommerce enabler Shopflo for Rs 88 croreDigital payments major Pine Labs has acquired ecommerce enabler Shopflo Technologies for Rs 88 crore, aiming to strengthen its online merch...
- From swipe to strategy: Your credit card now decides what you buyConsumers now meticulously compare credit card offers before making purchases, turning transactions into value calculations. Credit cards a...
- Beyond sneakers: Bachi Pullela’s ‘State of Joy’ bet in the footwear spaceBachi Pullela, Founder of State of Joy, discusses his transition from global manufacturing to building a consumer-facing brand rooted in In...
- Dunkin free coffees return: Here’s how to claim your cup in latest 1-million giveawayThe giveaway aligns with the launch of Dunkin’s spring menu, which includes a mix of new and returning items aimed at tapping seasonal dema...
- Revamped Tata Neu to bet on loyalty, financial services: Tata Digital CEO Sajith SivanandanTata Digital is pivoting Tata Neu from a broad commerce aggregator to a loyalty-led financial services platform, focusing on payments, inve...
- Razorpay set for confidential IPO filing; valuation may fall to around $5 billionThe fintech startup, last valued at $7.5 billion, is expected to be questioned on growth sustainability and the road to profitability; Walm...
- In India, $1 housekeepers spark a consumer, worker frenzy despite safety risksSome Indian startups are offering house help for as little as $1 an hour, attracting thousands of women seeking work and consumers eager fo...
- Myntra CEO Nandita Sinha to step down, Sharon Pais likely replacementSinha's exit adds to the top-level churn at the fashion ecommerce portal as well as its parent company Flipkart, which is looking to go pub...
- How startups are helping brands to improve user engagementThe irony of customer loyalty is that it is created to make the customers more engaged with the brand but it ends up putting them in a blin...
- Jabong ends customer loyalty plan in bid to improve bottom lineJabong has been under pressure from German investor Rocket Internet to improve its bottom line, has decided to do away with its customer lo...
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